Steigenberger Icon Wiltcher's

4.5 star property
Luxury Brussels hotel in Chatelain with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Pool
Exterior
Elevator
Deluxe Room | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
The price is AED 723
AED 775 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Duplex)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Avenue Louise 71, Brussels, 1050

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • Royal Palace of Brussels - 18 min walk - 1.5 km
  • Manneken Pis Statue - 6 min drive - 2.6 km
  • European Union Parliament Building - 6 min drive - 3.1 km
  • La Grand Place - 7 min drive - 2.7 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬1 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

Steigenberger Icon Wiltcher's

Luxury eco-certified hotel near Avenue Louise
A terrace, an art gallery on site, and a shopping mall on site are just a few of the amenities provided at Steigenberger Icon Wiltcher's. Treat yourself to a Thai massage, a manicure/pedicure, or a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Coffee/tea in the lobby, massage treatment rooms, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 267 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • Smart TVs with cable channels
  • Wardrobes/closets, refrigerators, and stovetops

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24.00 per day)
  • Valet parking on site (EUR 24.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: EUR 38 for adults and EUR 19 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Wiltcher's
  • Loui Cocktail Bar & Resta
  • La Terrasse

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5942 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Champagne service
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 24.00 per day
  • Valet parking fee: EUR 24.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Frequently asked questions

Is Steigenberger Icon Wiltcher's pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Steigenberger Icon Wiltcher's?

Self parking is available for EUR 24.00 per day. Valet parking is available for EUR 24.00 per day.

What time is check-in at Steigenberger Icon Wiltcher's?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Steigenberger Icon Wiltcher's?

Check-out is at noon.

Does Steigenberger Icon Wiltcher's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 109 per vehicle applies.

Where is Steigenberger Icon Wiltcher's located?

This family-friendly Brussels hotel is located in the business district, within 1 mi (2 km) of Avenue Louise and La Grand Place. Horta Museum and Rue Faider 83 are also within 15 minutes. Stéphanie Tram Stop is only a 2-minute walk and Faider Tram Stop is 5 minutes.

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had A very nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old school chique hotel and really nice staff. We enjoyed our one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, our rooms were clean and comfortable and the location was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Saliba

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Stayed 1 night in Oct 2024

6/10 Okay

yusef

Traveled with group, Traveled with family
The property is quite old needs a renovation and facilities like a spa is an extra. This hotel is definitely not a five-star hotel beside of the location. I have nothing to recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We arrived exhausted from an overnight flight. The front desk staff went above and beyond to arrange an early check-in for us. The room was spacious and beautiful. We will be returning!
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Amenities
Disliked: Staff & service
I would recommend this hotel for the price but there are some flaws. It is very dated and does not look fresh. The rooms are better than the lobby. My check in was not the smoothest but not why I would give this hotel bad marks. My disappointment lies completely with the bad service, information and horrible attitude I got from the concierge. I don't know his name but he was completely incompetent, did not know the city at all and even gave me wrong information. He did not even kn ow the museums would be closed on a national holiday. That combined with his poor attitude every time I went to him for directions around town. Breakfast was very nice but if you don't go early you will have to wait for a table. The lounge was small, not alot of atmosphere. The food was good but expensive. Location is in the shopping area. About a 30 minute walk to the main historical area. I am sure the hotel had more glamour in its day but now seems warn and commercial.
Stayed 5 nights in Oct 2024

6/10 Okay

Rahul

Traveled with family and small children
Loud music at night, with a room swap offered at 9pm whilst travelling with children.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the welcoming gifts for the kids. The junior suite is spacious for a family of 4.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, shopping and nice restaurants all around. A tram station out front. Great staff 10/10
Stayed 4 nights in Oct 2024

8/10 Good

Noof

Traveled with family
Liked: Staff & service
The hotel is huge but need renovation it’s in great location and staff was cooperative.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Lane cove

Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Lane cove

Business traveler
There was no hot water during my stay, for a 5 star hotel that is not good enough!
Stayed 1 night in Sep 2024

10/10 Excellent

Roscoe

Stayed 2 nights in Sep 2024

10/10 Excellent

Abdoulaye, eccles

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Actually, the best in Europe so far! The service is nothing short of amazing! Everyone, as in each member of the staff gives exceptional attention, care and goes beyond what is expected. From the valet to the front desk, housekeeping, and the waiters. Loved their breakfast too. They have vast selection to choose from and they tasted wonderful. Their fitness studio is a tad small but they have top of the range equipment (Technogym). I can not fault this hotel for anything. Special shout out to Julie, Amelie, especially Ilias of front desk. The perfect hosts of this 5-star hotel. Sorry if I forgot the names of the others as there's so many of them! Such wonderful people.
Stayed 1 night in Sep 2024

8/10 Good

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is a very nice hotel that kept its old charm. Breakfast and dinner was amazingly delicious. Our room was big, clean (would recommend changing the carpet thought). Overall, would go back to it if we go back to Brussels.
Stayed 3 nights in Sep 2024

8/10 Good

Ann

Traveled with family
Liked: Staff & service
Staff were helpful and friendly. Breakfast options varied and v good quality. Staff checked each night if we had everything we needed. Room was very spacious and comfotable. Food in bar was only adequate and menu was limited. Lacked atmosphere. We were told pool was unavailable when we arrived for our stay , this was one the main reason we booked this hotel because it had a pool. It seems hard to find a hotel with a pool in brussels. I would rate this hotel 7.5 out of 10.
Stayed 4 nights in Aug 2024

8/10 Good

Raaghav

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, ideal location and rooms. Note the pool and spa facilities are chargeable
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Still glamorous but needs a touch up. Also, should stop charging for the pool😂
Stayed 4 nights in Aug 2024

10/10 Excellent

YING, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and the atmosphere of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

ilya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely high quality hotel. We felt like royalties when we interacted with the staff. Very upperclass everything. The only thing that didn't work for us is the prices for breakfast and snacks in the hotel)
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with well maintained+clean rooms abd a well equiped gym.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance to the grand palace and other attractions.
Stayed 2 nights in Aug 2024