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Steigenberger Icon Wiltcher's

4.5 star property
Luxury Brussels hotel in Chatelain with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Elevator
Pool
Exterior
Deluxe Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Bar
  • Room service
The price is AED 732
AED 792 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Duplex)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Room

The Hotel

Spa
Pet friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1103)
The price is AED 543
AED 592 total
includes taxes & fees
9 Feb - 10 Feb
The Hotel

About the neighborhood

Map
Avenue Louise 71, Brussels, 1050

What's nearby

  • Avenue Louise - 1 min walk
  • Place du Grand Sablon - 14 min walk
  • Royal Palace of Brussels - 18 min walk
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 7 min drive

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬1 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

Steigenberger Icon Wiltcher's

Luxury eco-certified hotel near Avenue Louise
A terrace, an art gallery on site, and a shopping mall on site are just a few of the amenities provided at Steigenberger Icon Wiltcher's. Indulge in a deep-tissue massage, a body treatment, and a body scrub at Aspria, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Luggage storage, wedding services, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 267 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • Smart TVs with cable channels
  • Wardrobes/closets, refrigerators, and stovetops

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28.00 per day)
  • Valet parking on site (EUR 28.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 40 for adults and EUR 20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Wiltcher's
  • Loui Cocktail Bar & Resta
  • La Terrasse

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5942 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Champagne service
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 28.00 per day
  • Valet parking fee: EUR 28.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 40.00 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Frequently asked questions

Is Steigenberger Icon Wiltcher's pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Steigenberger Icon Wiltcher's?

Self parking is available for EUR 28.00 per day. Valet parking is available for EUR 28.00 per day.

What time is check-in at Steigenberger Icon Wiltcher's?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Steigenberger Icon Wiltcher's?

Check-out is at noon.

Does Steigenberger Icon Wiltcher's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 109 per vehicle applies.

Where is Steigenberger Icon Wiltcher's located?

This family-friendly Brussels hotel is located in the business district, within 1 mi (2 km) of Avenue Louise and La Grand Place. Horta Museum and Rue Defacqz 71 are also within 15 minutes. Stéphanie Tram Stop is only a 2-minute walk and Faider Tram Stop is 5 minutes.

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy, Billings

Stayed 3 nights in Dec 2024

10/10 Excellent

Kiera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but they gave me and the person ahead of me in the check-in line the wrong room, which was frustrating for both of us. I booked a superior room which two queen sized beds, but they initially gave us a room with just one bed. However, once I went back down they fixed it quickly which was appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute delightful experience at Steigenberger. Location is central, and tram line is right at the doorstep. The hotel gives you a luxurious feel, the interiors are stunning and the place is spacious. The breakfast hall is huge and the food was excellent. The staff were absolutely friendly and supportive, 5 stars to the staff. Overall, a very pleasant experience 🤗
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet upmarket area. Lots of shopping and dining around the hotel and short and picturesque stroll into the busier city centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

Randeep

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere decor access to places and breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay for 3 nights just before Christmas. The staff, location, condition of the rooms and breakfast were excellent. We were disappointed after booking that we could not use the swimming pool with our children as it was adult only and an extra cost. This could be made clearer in the advert via Expedia
Stayed 3 nights in Dec 2024

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food places and stores nearby
Stayed 4 nights in Dec 2024

10/10 Excellent

Okonokino85

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would highly recommend - it was a lovely Christmas treat 😊
Stayed 3 nights in Dec 2024

6/10 Okay

Abdulkadir

Stayed 4 nights in Dec 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had A very nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old school chique hotel and really nice staff. We enjoyed our one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, our rooms were clean and comfortable and the location was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Saliba

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Stayed 1 night in Oct 2024

6/10 Okay

yusef

Traveled with group, Traveled with family
The property is quite old needs a renovation and facilities like a spa is an extra. This hotel is definitely not a five-star hotel beside of the location. I have nothing to recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We arrived exhausted from an overnight flight. The front desk staff went above and beyond to arrange an early check-in for us. The room was spacious and beautiful. We will be returning!
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Amenities
Disliked: Staff & service
I would recommend this hotel for the price but there are some flaws. It is very dated and does not look fresh. The rooms are better than the lobby. My check in was not the smoothest but not why I would give this hotel bad marks. My disappointment lies completely with the bad service, information and horrible attitude I got from the concierge. I don't know his name but he was completely incompetent, did not know the city at all and even gave me wrong information. He did not even kn ow the museums would be closed on a national holiday. That combined with his poor attitude every time I went to him for directions around town. Breakfast was very nice but if you don't go early you will have to wait for a table. The lounge was small, not alot of atmosphere. The food was good but expensive. Location is in the shopping area. About a 30 minute walk to the main historical area. I am sure the hotel had more glamour in its day but now seems warn and commercial.
Stayed 5 nights in Oct 2024

6/10 Okay

Rahul

Traveled with family and small children
Loud music at night, with a room swap offered at 9pm whilst travelling with children.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the welcoming gifts for the kids. The junior suite is spacious for a family of 4.
Stayed 1 night in Oct 2024

10/10 Excellent

miomir

Stayed 2 nights in Oct 2024

2/10 Terrible

carl-henry

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, shopping and nice restaurants all around. A tram station out front. Great staff 10/10
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Takashi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you get Room # 246, As for change
I arrived at the hotel 11 AM. At the booking, I requested the early check-in and the hotel confirmed it had made the note. In fact, I had to wait over 5 hours even after hotel's regular check-in time, 3 PM. The time I checked in was 4:30 PM. Then, Sunday night, there was the event and laud bass noise bothered me until 1:30 PM. Then, on Thusday, no hot water. Throughout my stay, I had the issue of WiFi poor signal that made me impossible to plan a video conference from my room with my US colleague.
Stayed 9 nights in Sep 2024

8/10 Good

Richard, Mukilteo

Liked: Cleanliness, staff & service, amenities
The staff were generally helpful. The room was pretty warm even with the air conditioning turned on, they kept the hallway temperatures very high. Overall, it seemed like the shell of a nice hotel but one that was not staffed in the way that you would expect. There was zero energy in the hotel even with a wedding on Saturday night. It felt like a hotel that was purchased without a real plan to make it a special hotel.
Stayed 6 nights in Sep 2024