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" Staff was very polite and helpful."

"We really enjoyed Riu Plaza London hotel. It is a newer development, built just in 2023, very clean and trendy. Offers nice rooms with comfortable beds, necessary room amenities, cleanest bathrooms. We loved that besides elevators, we could use an open staircase by the windows. Great breakfast with tremendous variety of choices for any taste. Very much worth it! Recommend!"

"Great hotel , best if you fly in and out of T5"

"I stayed for 3 nights and had a great time. The staff were all very friendly and helpful. It’s not a luxury hotel but it’s a clean and very friendly warm place to stay in a fab location. It’s only a 4 minute walk from Paddington station, a 20 minute walk to Oxford Street and a 10 minute walk to Hyde Park. We enjoyed our scrambled eggs every morning. Make sure to arrive at breakfast before at 8.30 because they don’t serve scrambled eggs or porridge after 8.30am. "

"Clean modern hotel that you can walk to from Terminal 4 at Heathrow in London. Room was large and modern. Breakfast was good and free. You can get to other terminals via tube and shuttle bus that runs every 30 minutes. Costs about 10 US dollars. Just needed it for an early flight but it was great."

"Good"

"The staff were really friendly and we had a nice room did not experience any kind of negativity "

"Hotel is well located, very close to the Victoria tube station. Walkable from the Buckingham palace, National gallery etc. Hotel lobby is a lively place with a bar, cafe and lot of seating for working and lounging. Rooms are well thought out: clean and comfortable. Blinds/lighting/temperature could be controlled via provided iPad or mobile app. The rooms felt a bit cramped though. Overall, would stay again. "

"Location of hotel great for T3 and runway bar great views and service. "