Find Hotels with a Pool in Udawalawa

"This was one of the worst hotel experiences I’ve ever had. The room itself was dirty—stained bed sheets, no duvet - just a thin sheet, plugs falling off the walls with exposed wiring, clumps of dust and towels that were old and fraying at the edges. There wasn’t even a bottle of water in the room. The worst part? They gave us a room that was already occupied by another guest. Imagine walking into what you think is your room, only to find someone else already there. It was deeply embarrassing and unsettling, and yet there was no apology from the staff. To add to the frustration, when I asked for a spare room key as I was sharing a room with a family member, receptionist told me she’d already given one to the other guest and when I explained that I needed my own as I had a few plans on my own, she rolled her eyes before finally handing over a card—begrudgingly. The corridors were pitch black, with no lighting whatsoever, making it dangerous to walk through. Worse still, the only way to get to the first floor was via an open staircase. When it rained, the floor became slippery, and with no warning signs, it was a complete hazard. The entire experience felt unsafe, unprofessional, and deeply unpleasant. The standards of this hotel had gone downhill significantly. "

"We had the most amazing stay! The staff were so friendly and very welcoming. The staff go above and beyond to make sure their guest have the best experience possible. Highlights: Amazing food Incredible views Excellent service The waterfall which they offer is a really fun experience It was our honeymoon and my birthday and they make us feel so special and really looked after us. We couldn’t recommend this place enough! Perfect for a 2 night stay. "

"Amazing service, staff members very attentive, delicious food, beautiful resort "

"Amazing service and food. Beautiful setting would have liked to stay longer"

"We loved our stay here! The staff were all great, the campus was clean and well taken care of, and our room was very nice. The restaurant breakfast and dinner buffets had a nice variety of food options as well. Watch out for monkeys in the morning - one tried to steal our cream and sugar during morning coffee on the balcony."