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"We really enjoyed our stay here. We stayed for 2 nights, were on a cruise for a night and then came back to the hotel again. The staff were lovely and very helpful. The surroundings were nice and we really liked the room and decor. Breakfast was really good and we had a lot of choice and the offered extra options. Would recommend and definitely stay here again. Thanks to Kevin for his nice welcome and great English, they were lovely with my Vietnamese partner too. Easy to walk to the main areas of the city to see things and get around. "

"Staff was super attentive. Bathrooms were a little moldy"

"Phenomenal service attention and helpfulness from all staff. Great location we thoroughly enjoyed our stay "

"Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic."

"Our balcony overlooked the bustling street. Fantastic location! Very friendly and accommodating staff. Loved the breakfasts in the upper floor. Our first stop in Vietnam. Would go back!"

"This hotel is very convenience, and all shopping the points of interest are on walking distance."

"The property is lovely & located in the heart of Old Town. Staff are extremely attentive & friendly. Great room (911) Variety of options at breakfast Lovely pool area. Beautiful hotel. Didn’t take too kindly to the noise from the large Indian group checking in while we checked out. Hotel reception apologised, although it wasn’t the hotels fault."

"This is a gorgeous hotel with exceptional staff. I would absolutely stay here again. The hotel is clean, spacious and well lit. The rooftop bar has an amazing view of the lake. The rooms are a good size and clean. Housekeeping is exceptional. I have zero comolaints about this hotel as we were treated with exceptional service from the moment of check in to discharge. This hotel is also in the perfect location as many tours will pick you up here and it is also walkable to many dining options. "

"excellent hotel, great staff and service and a perfect location. One block from the lake. A slightly quieter part of town."