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"Had an incredible 5 night stay at the Grand Du Lac. The rooms were very nice and comfortable (particularly the big bed) and the amenities were all clean and well maintained. A special Thankyou to all the staff who went above and beyond to make our stay unforgettable - organising car transfers, tours to Ha Long Bay and all the yummy food recommendations. Overall the best feature was the location. Grand Du Lac is situated on a quieter side street, which had limited traffic and road noise, perfect for those sleep ins. Yet it was only a 1 minute walk to the church and start of the busyness/shopping areas. Would highly recommend! 10/10"

"If you want service, this is the place. You wont regret it."

"We really enjoyed our stay here. We stayed for 2 nights, were on a cruise for a night and then came back to the hotel again. The staff were lovely and very helpful. The surroundings were nice and we really liked the room and decor. Breakfast was really good and we had a lot of choice and the offered extra options. Would recommend and definitely stay here again. Thanks to Kevin for his nice welcome and great English, they were lovely with my Vietnamese partner too. Easy to walk to the main areas of the city to see things and get around. "

"The staff at this hotel, from the doormen, to the front desk, to housekeeping, and breakfast servers, this hotel is wonderful. The Spa was quiet and the services were top notch. "

"Above all, I would say that the hotel staff is fabulous. They are kind, attentive, friendly, and could not have been more welcoming. The only issue that we had was concerning the park next to our hotel room that was blasting music day and night. After traveling over 20 hours, it would’ve been nice to have been able to get a good night sleep. I will also note that there were a lot of Scaffolding and miscellaneous extra hotel stuff that was stacked outside of our window of the bathroom. I thought that was unprofessional and would have preferred not to have had to look at it. "

"Phenomenal service attention and helpfulness from all staff. Great location we thoroughly enjoyed our stay "

"Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic."

"Our balcony overlooked the bustling street. Fantastic location! Very friendly and accommodating staff. Loved the breakfasts in the upper floor. Our first stop in Vietnam. Would go back!"

"This hotel is very convenience, and all shopping the points of interest are on walking distance."