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"The staff is very friendly and helpful. They went out of their way to ensure our stay was exceptional. The breakfast was included and was a very complete buffet along with a full egg station. The coffee and fresh squeezed juices were great! The location in the old quarter is so easy to get around by foot and it is a block from a small lake and tourist area. I’d glad stay again. "

"Really nice breakfast, great gym. The elevators are annoying with a very long first elevator to get to the lobby/checkin followed by another elevator which takes you to your room. The upside is that the room is exceptionally quiet. "

"Very nice staff, great free breakfast, and location!"

"Very friendly and helpful team"

"Upon on arrival hotel, We did booked our package tours as : Ha Long bay 2 days 1 night Sapa 2 days 1 night tour Hoa lu – Tamcoc – Mua cave 1 day tour by Mrs. Ruby with good promotion. We Have good time at Victor Metropolis hotel & rooftop bar. Our room was large, clean and good view. Hotel location and rooftop bar is great. We’re highly recommend."

"We enjoyed our short stay at this hotel. Very convenient position for the old town of Hanoi. Staff were very welcoming and friendly. Rooms were very clean and the breakfast buffet was good."

"Very clean, quiet and the staff were very obliging and helpful "

"We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!"

"Lovely hotel that leaves you feeling that you have an oasis away from the hustle and bustle of Hanoi whilst being within walking distance of the action!"