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"Checkin was efficient & well explained. Provided with a code to access room. No key. Pleasantly surprised on entering the room with great view of Mt Fuji from the window. Room very comfortable with 2 beds, a separate sitting area Japanese style, kettle with amenities available from reception. Staff were very good & very attentive to requirements. Access to a rooftop area to admire Mt Fuji. We were lucky with clear days. Breakfast was included with my room - either Japanese cuisine , which was very tasty or international - egg & ham sandwich. Coffee, tea , juices are available. Ate at the restaurant which had a limited menu of 2 items. The ramen was very tasty. Hotel is approx half hour walk from kawaguchiko station. Also a short walk to the lake. Restaurants in the locality requiring a walk from the hotel. Bicycles are also available for hire to explore the area. I enjoyed my stay at Haostay & thank the staff for welcoming nature. Would recommend Haostay. "

"The showers need to be upgraded"

"Absolutely Amazing "

"Everything was amazing, staff very friendly, and food incredible. "

"Smooth check in process, friendly staff, delicious food, great hot spring experience, and stunning lake views. Every wonderful thing you can imagine for a short holiday you can get it here. "

"Everything is perfect"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"I don’t write reviews. That being said; the staff are incredibly kind and patient. The rooms felt quite traditional and the private onsen provided great serenity and relaxation. I would stay here again if given the chance."

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "