Find all hotels by Mercer Collection in Southampton

"Great stay. Initially we had a dirty bath upon arrival however after staff trying to clean it theg couldnt get the marks off. They offered us a free upgrade. Wenloved thebroo. And servoxe. The food was good to. We had a carvery and a breakfast. The hotplate was quite small but the hotel did not seem that busy at the time. There was an initial wait as we arrived at checkin time 1500 and others had to wait as well for rooms to be finihsed cleaning. No one checked in till 1600. This mildly inconvenient as we went to have our carvery. I put this down to being a bank holiday weekend on a sunday and not having staff in. "

"Stayed before and will stay again, the breakfast is great here nad the staff are too. Not much around locally really within walking distance but that never bothered me because I was here to eat and sleep. Nice Indian restaurant across the road. I will stay again and thanks for having me."

"We loved our short stay.....the only thing i would change is the pillows were so hard. Thank you for everything. "

"The staff was friendly and helpful. The location was convenient to the train station and cruise terminal. We walked to a great Italian restaurant and Old Town. The loft room was perfect for our family."

"I really appreciated how kind and helpful the staff was. "

"Property had just been refurbished and everything was beautiful. Staff warm and friendly and helpful"

"The hotel itself is very good. However, if you dont have a car, be prepared to use a cab to get around. Staff are excellent. "

"We have stayed here several times now and every time the service and standards are 100%. "

"The staff were incredibly knowledgeable with regard to cruise ship procedures and processes. They were able to answer questions and put my mind at ease. Huge respect for employees who backed each other up with some rowdy guests. 24 hour bar for guests!"