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"It was amazing"

"The hotel has all the qualities of a great 5 star. Grand Hyatt Seoul is one of the nicer and luxurious one compared to other Grand Hyatts in the world. Super classy hotel with great services to match. I love their ice skating rink, and managed to squeeze time to enjoy their pool too during my short stay. "

"So bad "

"The place was great but the AC in my room wasn’t working and it was always hot in there. "

"Safe"

"The employees "

"I can’t say enough about this property. The staff, the hotel, the rooms, the food everything fabulous. As a 61 year old woman traveling by herself in Seoul they were so helpful in helping me get around by myself and ensuring I had a taxi for me to return back to the hotel. Never posted a review before but I had to let them know how wonderful they are. "

"- location: very convenient in the old city quarter, within walking distance to many attractions. 5 minute walk to airport bus and 10 mins walk to underground station (and i am 60 yrs old!) - staff: extremely polite and helpful, especially the lady at the front desk (sorry i forgot her name) -cleanliness: the rooms are clean and bed are very comfortable (we like firm mattresses). Certain areas in the bathroom would have been much better if the old grout lines were re-grouted instead of white...