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"Great hotel and a brilliant location and the staff were fantastic "

"Lovely property and area. Staff and service great."

"Very nice resort. We extended our stay since we liked the peaceful and beautiful surroundings. The staff was very cooperative and responsive."

"Jenna! She was great! Expedia sold us a room that was unsuitable, said sleeps 3 and it definitely didn’t sleep 3, Jenna couldn’t have been more helpful and offered us a superior family room for really cheap! The room was lovely. Breakfast was great! We loved our stay at the imperial and will definitely be back! "

"Great pool, staf friendly, good base for Lancaster"

"Very good. The staff were all very busy, but bent over backwards to help. Loads of facilities on site. The Pub and Grill serves fantastic food and service was quick. It is very busy, so the pool, breakfast, and restaurant feels crowded, but it’s still fantastic for the price you pay for a night. We’ll be back."

"Place was clean bed was so comfy staff were friendly . Was unsure what to expect by the reviews but was totally surprised loved it would certainly stay again . "

"Comfortable stay, good beds and pillows. Nice spa facilities in the hotel "

"Lovely hotel, friendly staff great entertainment. Opted for a premier room which didn’t let me down. Dined in restaurant, excellent choice of food, complimentary glass of wine, gift on table as it was a mock Christmas Day. Over all excellent stay."