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"Checkin was easy and friendly. Our room had a wet towel on the floor, and one of the cups opened, as though someone had started there but then asked for another room. The desk clerk offered us another room, but we said we just wanted to turn in the wet towel, and get another glass. She fixed that, and gave us a couple of complimentary bottles of water. The laundry was easy to use, and no problem getting the needed number of quarters from the desk. The shuttle was there and ready at 3:15 AM, and we got to the airport quickly. We missed out on the take-away snack, but I think it wasn't so great anyway. (I heard from someone else checking in that breakfast was great, so sorry to have missed that) "

"I liked the clean, tiled rooms, comfortable bed, restaurants and food court next door, and courteous staff."

"Beautiful property! Pleasant and friendly staff"

"I have reviewed this hotel before . I found it a great place to stay coming off a flight and before going on to other places in Costa Rica. The pools are fabulous, the landscaping is gorgeous. You can pick up your rented car right at ghe hotel. Beds are comfortable. Restaurant did run out of red wine and some items. I’m definitely staying here again"

"We like this hotel very much thank you"

"This hotel has all the basic amenities any traveler would need for quick visit to San Jose. They have free shuttle service to and from San Jose International Airport which is very convenient. There's a 24hr Denny's restaurant next door which was such a welcome surprise since we arrived past midnight and were hungry. Nice breakfast offering in the hotel. Clean and spacious rooms."

"A great hotel to stay, the relax environment, the view, the fresh air, and mostly the service, the great quality of service, great people, always happy to help and provide the best experience. Lisa and Joice and all them were great! "

"I stayed in the suite and it was incredibly beautiful and comfortable. Everyone in the hotel was attentive. The grounds are very beautiful. "

"Staff were very responsive to our needs. We couldn't access Netflix because the TV wouldn't connect to the Internet so they replaced the TV for us."