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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Lobby
Exterior
Bar (on property)
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Gym
  • Room service
The price is AED 362
AED 409 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Basic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn San Jose Airport City Mall

Pool
Free airport shuttle
Pet friendly
Parking included
8.8 out of 10, Excellent, (813)
The price is AED 419
AED 473 total
includes taxes & fees
12 Jan - 13 January 2025
Hilton Garden Inn San Jose Airport City Mall

About the neighborhood

Map
City Place, Santa Ana, Santa Ana

What's nearby

  • Momentum Lindora Shopping Center - 3 min drive
  • Multiplaza Mall Escazu - 6 min drive
  • Avenida Escazú Shopping Center - 7 min drive
  • National Stadium of Costa Rica - 11 min drive
  • City Mall - 18 min drive

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a swim-up bar, a grocery/convenience store, and a terrace. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Multilingual staff, concierge services, and evening entertainment
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 143 individually furnished rooms include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 15000 per person
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (5925 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 10 2024 to December 29 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from December 10 2024 to December 22 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM. The pool will be unavailable from December 10 2024 to December 29 2024 (dates subject to change). The property will be renovating the pool from December 10 2024 to December 22 2024 (completion date subject to change).

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 482 out of 647 reviews" "
Rating 8 - Good. 95 out of 647 reviews" "
Rating 6 - Okay. 41 out of 647 reviews" "
Rating 4 - Poor. 13 out of 647 reviews" "
Rating 2 - Terrible. 16 out of 647 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very good location with various dining options and shops nearby
Stayed 6 nights in Dec 2024

10/10 Excellent

Ezedinma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with surrounding markets. The amenities are not the same as in the US, for example no free coffee.
Stayed 1 night in Dec 2024

10/10 Excellent

CIA, Beverly Hills

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean, comfortable, great location. Would definitely recommend it.
Stayed 2 nights in Dec 2024

8/10 Good

Hilda Celeste López

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean. Staff was nice. Food was good. Waiter Randall was super nice. My daughter was sad that the pool wasn't open.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Dec 2024

10/10 Excellent

Soheyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was excellent. There is an underground parking lot that is free. However, every time you need to leave you will need to stop in at the front desk to validate the ticket to leave. That is a pain especially since I am not used to that. I kept forgetting to validate the ticket and would have to park again and run back upstairs to validate the ticket. I wish the room key card would also serve as the parking gate key card. Aside from that, the hotel and grounds are very clean and safe. The room had a hairdryer and iron and ironing board.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it was conveniently near restaurants. Tours pick you up at the front and drop you off. All in all a good experience
Stayed 4 nights in Dec 2024

6/10 Okay

Janina

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel for one night of sleep!
Stayed 1 night in Dec 2024

8/10 Good

Rodolfo Vasquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room blinds where broken, which led some light to get into the room in the morning. Getting out of the hotel after check out was a problem. The staff at the lobby didn’t explain to us that we had to get a ticket, but we could get in and out of the parking lot with our room key without any problem. After we did the checkout and left the room keys at the front desk, we were told to push the assistance button at the gate but nobody answered. It took a while for a guard to come and assist. I feel the whole episode could have been avoided. Also swimming pool was closed. On the positive side, room size was great. Room service was good and not that expensive. Breakfast was also good. I will probably come back, despite of all the cons. I liked the location.
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, great staff
Stayed 1 night in Dec 2024

10/10 Excellent

John, Ocala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really enjoyable hotel, everything is convenient, several superb dining options nearby, Starbucks next door, parking secure and convenient, staff helpful and friendly, rooms very comfortable, and location in Santa Ana is really pleasant. Thanks ao much.
Stayed 2 nights in Dec 2024

8/10 Good

TIFFANY

Stayed 6 nights in Nov 2024

6/10 Okay

Cesar

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The security policy is extremely restrictive. If you are staying on one floor, you are not allowed to visit another floor. Attempting to use the stairs results in being locked out, which is particularly concerning in urgent situations, such as needing to reach family members in another room. The front desk staff appears poorly trained in handling dissatisfied customers, adding to the frustration. Unfortunately, the cuisine is also subpar, which is disappointing given the outstanding infrastructure. A missed opportunity to match the potential of the facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Elianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. shopping and restaurants in the same shopping plaza as the hotel. very safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice place to stay albeit quite expensive. I was shocked to find that their breakfast was $25 per person per day. Outrageous!!! I did have some laundry done and it was done well and in a timely manner
Stayed 4 nights in Oct 2024

2/10 Terrible

Clinton

Stayed 2 nights in Oct 2024

10/10 Excellent

Juno

Stayed 3 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and new property. good variety of dining options also
Stayed 1 night in Sep 2024

10/10 Excellent

Corissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Santa Ana Hilton really made the stay - very friendly and helpful!
Stayed 14 nights in Aug 2024

8/10 Good

YUDIT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024