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"Amazing!!"

"We always stay here whenever we fly in or out of Costa Rica! Great service, great breakfast, and just a wonderful stay! Free airport shuttle is nice too!"

"Stayed for our first night on arriving in Costa Rica. Transport from airport to the hotel was provided and excellent. Room was very comfortable with good air conditioning. Breakfast was excellent. Amazing pool area. We have booked to stay the last night of our holidays and will definitely be taking a dip in the pool. "

"Jason at the front desk went above and beyond to make our stay truly wonderful. During a very difficult time—our son required emergency surgery at nearby Clínica Bíblica—Jason showed incredible kindness and support. He anticipated our needs, accommodated every request with genuine care, and consistently checked in to ask how our son was doing. I sincerely hope Gran Hotel recognizes what an exceptional team member they have in him. Beyond Jason, the porters and concierge staff were also excellent—friendly, attentive, and professional. The food at the hotel was very good, with the brunch standing out as a highlight. The location is ideal—within walking distance to several museums and just across the street from the National Theatre. All in all, a fantastic hotel in a prime location. You really can’t go wrong here. And if you have the chance, be sure to ask for Jason."

"The pools were a little cold, besides this issue everything was fantastic."

"Everything was fine. The food, workers, pool, except my room the shades were almost transparent transparent, "

"great customer service"

"The staff was very friendly and helpful. I also enjoyed the breakfast each day. "