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"We had to book here last minute with the fire at Heathrow to fly out of Birmingham. They were very accommodating and so helpful. They had a ton of people book last second and even though they were very busy, they took the time to help us in a time of need. Thank you! Would definitely recommend. "

"The staff from start to finish were exemplary, friendly, smiling with an anything can do attitude "

"Perfect location. Beautiful hotel, staff friendly & helpful , great food in the resturant"

"Very handy for the NEC"

"It's what you'd expect from a Hilton - a very pleasant, clean, comfortable, spacious room with a huge bed in a nice hotel. We enjoyed using the pool and spa and the buffet breakfast was the perfect start to a busy day. Blackout blinds and good sound proofing meant that we slept well. The area's quiet and nothing to get excited about, but super convenient for the NEC, which is why we stayed there. We really appreciated the view of the lake. Extras like parking and drinks in the bar are expensive, though."

"Watched a show at the NEC - spot on location."

"Delightful hotel with its own unique style and very modern. Alisha and Anissa at reception were very good and despite working long hours at the stand only check in desks were smiling friendly and helpful. Service in the very large lounge bar with the giant theatre style sport screens was also top notch. Highly recommend! "

"We really enjoyed our stay, room was clean and large enough for three with a lovely view over the golf course and a little table and chairs to sit outside. The pool was warm ! So rare these days so enjoyed using that , staff all very friendly and helpful . We had a pizza and a couple of yummy cocktails on the bar all great ."

"Did the job well. Recommend for the airport and the NEC. "