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"Great place "

"Really enjoyed our stay at the hotel. Go to Llandudno a couple of times a year and our first time in this hotel. I can honestly say that it made our break better this time. The service and the staff were brilliant. Every staff member couldn’t do enough for you and were really friendly and welcoming. Really look forward to staying there later in the year for partners birthday. "

"The staff was amazing, helpful and friendly. The rooms while clean and adequate was outdated. The food was great and the hotel well situated for shopping etc. Car park at back small."

"Lovely staff, really clean, just wish we’d have stayed longer "

"Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect "

"great customer service, nice room, very near everythings"

"Brilliant hotel close to where we wanted to be. Lovely staff, lovely room."

"We love Llandudno. 1st stay at the Grand wont be the last. Great view from the room, great size room. Could have been cleaner, wouldnt take much. Good clean bedding. Value for money. The outstanding points are your waitress Jo at dinner and breakfast who went above and beyond to make our stay great, and one of the chefs at breakfast (unfortunately i didnt get his name). They're the ones that make the difference. "

"Lovely room with a great view, comfortable bed. Shame that the bar and main restaurant weren't open but it's understandable at this time of the year. Fantastic breakfast. I would definitely stay again."