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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated
Interior
Front of property - evening/night
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk
The current price is AED 326
AED 391 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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Front of property

Quay Hotel and Spa

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
The price is AED 461
AED 554 total
includes taxes & fees
24 Feb - 25 Feb
Quay Hotel and Spa

About the neighborhood

Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Quay - 3 min walk
  • Conwy Castle - 5 min walk
  • Venue Cymru - 8 min drive
  • Promenade - 8 min drive

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Conwy Castle
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a body treatment, a massage, or reflexology. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a front-desk safe
  • Laundry services, multilingual staff, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and bathrobes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 15.00 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Castle Hotel, Conwy, North Wales?

Self parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Check-out is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Aberconwy House and Conwy Castle. Eryri National Park is 1.8 mi (2.9 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

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The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 500 reviews
Rating 8 - Good. 138 out of 500 reviews
Rating 6 - Okay. 30 out of 500 reviews
Rating 4 - Poor. 8 out of 500 reviews
Rating 2 - Terrible. 3 out of 500 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great position
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of character beautiful location excellent staff lovely rooms
Stayed 1 night in Nov 2024

10/10 Excellent

MaryClaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly stay
Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

MAZLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pleasant hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynsey Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit
Great place and great location
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and the location was perfect. It was right in the middle of the town and walkable to everything. The restaurant was good as well. We would definitely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. It is in an excellent location with super helpful friendly staff. The beds and pillows were a bit too hard and uncomfortable but over all a wonderful stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and traditional with a luxurious feel. Decor is very tasteful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Conwy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

.
Stayed 2 nights in Feb 2025

8/10 Good

joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent friendly staff. Car parking ok but narrow access to it. The one in the High Street was easy access, but tendency for it to be blocked by service vans. Would, without hesitation recommend The Castle Hotel Conwy.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy and comfortable way transactions were carried out.
Stayed 2 nights in Dec 2024

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique unique hotel
The Castle Hotel Conwy is a great place to stay. Staff are some of the friendliest I have encountered in many years and many hotel stays. Room is spacious and comfortable. The beds and bedding a dream. And the food is quite superb. The home made pies are special and the steak tasty and tender.
Stayed 1 night in Oct 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the very helful staff the excellent food the well appointed bedroom and the ambiance
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st date night away
We had a fab night at the Castle Hotel, our 1st overnight stay away (together) from our daughter since she was born and we couldn't have picked a better hotel. We have had date nights but always gone back home but decided to treat ourselves to a hotel rather than an expensive taxi for a change. The hotel was clean, warm and the staff were friendly and helpful. Weve had food (& drinks) there before but never stayed, but we would stay there again and recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - enjoyed our sray
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the castle
Lovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Stayed 2 nights in Aug 2024