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Quay Hotel and Spa

4.0 star property
Art Deco hotel with a marina and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quay Hotel and Spa

Exterior
Ocean views, serves lunch, dinner, and brunch
Terrace/patio
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
The price is AED 409
AED 491 total
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Suite)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

The Castle Hotel, Conwy, North Wales

Spa
Pet friendly
Parking included
Free WiFi
9.2 out of 10, Wonderful, (486)
The price is AED 276
AED 332 total
includes taxes & fees
5 Jan - 6 January 2025
The Castle Hotel, Conwy, North Wales

About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 3 min drive - 3.0 km
  • Bodysgallen Hall - 4 min drive - 3.0 km
  • Venue Cymru - 6 min drive - 4.6 km
  • Promenade - 6 min drive - 5.0 km
  • Llandudno Pier - 7 min drive - 5.4 km

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
At Quay Hotel and Spa, you can look forward to free full breakfast, a marina, and a terrace. Treat yourself to a deep-tissue massage, a body treatment, or hydrotherapy at the onsite spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and a porter/bellhop
  • Multilingual staff, free newspapers, and meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available weekdays 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is Quay Hotel and Spa pet-friendly?

Yes, Quay Hotel and Spa allows dogs (limit 1 total). There's a fee of GBP 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quay Hotel and Spa?

Self parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 mi (3 km) of Llandudno West Shore Beach, Conwy Quay, and Lower Gate. Conwy Tourist Information Centre and Conwy Visitor Centre are also within 2 mi (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a short break.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and spa
Stayed 1 night in Dec 2024

8/10 Good

Stan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good -Hotel, Staff, Spa & breakfast Very poor - Dinner menu and food below average and expensive for what it is, would not have dinner there ever again but would make the effort and go to nearby Conwy
Stayed 1 night in Nov 2024

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in an excellent location. It was really busy when we stayed and it was obvious the staff were exceptionally busy. We booked a table and the initial wait was acceptable however we were unable to get anyone to take our dessert order or coffee so we gave up and left the restaurant. That was disapointing.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Fabulous customer care from check-in to check- out. Every staff member, in whichever area, were polite, helpful and happy. We really enjoyed our weekend break for my wife’s 65th birthday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and efficient staff, comfortable, spacious rooms, well equipped with great decor. Food in the Ebb and Flow retaurant for dinner was delicious and there was plenty of choice for breakfast. Spa treatments were excellent and we enjoyed the spa pool and different heat rooms. All in all a fabulous experience for myself and my daughter and a great place to celebrate her birthday.
Stayed 1 night in Nov 2024

4/10 Poor

Annika

Traveled with partner
Disliked: Amenities, property conditions & facilities
rooms are outdated , shower is cold and uncomfortable room was not ready at 3 we had to wait. they had a weeding and they gave preference to the cash bar, than bringing our drinks
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location by the estuary
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 night stay. Staff were warm and welcoming, the Executive room was ok, comfortable and it had a magnificent view and fantastic location. Breakfast really nice, the addition of a few more dishes such as Avocado on Toast would be good. We ate dinner in the hotel one night and that was nice. In general service at the restaurant was pleasant but a bit disorganised and pricing policy not particularly clear. Really enjoyed the pool pre breakfast, very clean and well organised. Shame it’s only pre 9am or post 5:15pm but there is decent clarity about this before we booked and on arrival. Overall I do think our deal was overpriced but would go again if on a special offer.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Stayed 3 nights in Sep 2024

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given a disabled double room when I booked a twin. Shower was about 4.5ft off the floor and ridiculous for a non disabled person. I booked the room back in March so there is no excuse for this. If you are going to put mobile people in disabled access rooms then put a second shower hook on point in for normal use. Other than that, nice food, spacious clean room, pleasant staff, easy parking, clean and an ironing board / iron which was very much appreciated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property - spacious room with very comfortable bed, nice location, great breakfast. One of the best I’ve ever stayed at. Definitely recommend
Stayed 2 nights in Aug 2024

6/10 Okay

Libby

Traveled with group
Liked: Cleanliness, property conditions & facilities
While this is a very attractive property there were no amenities in the rooms and the housekeeping was indifferent. And while the staff was nice the food was very disappointing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely comfortable stay with great spa and bar / restaurant with fantastic views
Stayed 1 night in Aug 2024

8/10 Good

Peter

Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the pool and spa are top notch. All of the staff are very friendly and helpful. There are great views of the castle and we were lucky to have spectacular sunsets. The train station is about a ten minute walk for easy access to Llandudno or Manchester airport. The only issue we had was with the slow service at the restaurant as it appeared that there were many new staff members.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay.
Always stay whenever we are in wales.
Stayed 1 night in Aug 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Stayed 1 night in Jul 2024