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Quay Hotel and Spa

4.0 star property
Escape to an oceanfront paradise where warm service meets top-notch amenities.

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Photo gallery for Quay Hotel and Spa

Exterior
Terrace/patio
Exterior
Exterior
Ocean views, serves lunch, dinner, and brunch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AED 426
AED 511 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Suite)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, (500)
The price is AED 275
AED 330 total
includes taxes & fees
16 Mar - 17 Mar
The Castle Hotel, Conwy, North Wales

About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 3 min drive
  • Venue Cymru - 6 min drive
  • Promenade - 6 min drive
  • Great Orme Tramway - 6 min drive
  • Llandudno Pier - 7 min drive

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina, and a terrace. Treat yourself to aromatherapy, a facial, or a Swedish massage at the onsite spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Meeting rooms, a computer station, and a banquet hall
  • An elevator, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available weekdays 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 mi (3 km) of Llandudno West Shore Beach, Conwy Quay, and Lower Gate. Conwy Visitor Centre and Conwy Tourist Information Centre are also within 2 mi (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Amenities
Lovely hotel , lovely staff , great view of the estuary from our room 😊 would definitely stay again 😊
Stayed 1 night in Feb 2025

8/10 Good

John

We would stay at that hotel again
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, location on the Conwy estuary with wide ranging views. Comforable beds in light and airy rooms. Friendly staff with good level of service. Happy to recommend staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a short break.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and spa
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful room, with a stunning view. Felt very private, staff were brilliant. Nothing was too much trouble made you feel very welcome. Will definitely be back again
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with some rooms overlooking the Conwy estuary. Excellent food. Reasonable wine list. Nice staff (although some of the servers could do with a bit more training).
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay, short break, fabulous location.
Stayed 1 night in Nov 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious bedroom & bathroom. Friendly & attentative staff. Nice bar area & good food. Good leisure facilities.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of Conwys finest.
A comfortable hotel, great location if I was a tourist.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 day stay
Had a great 3 night stay in this lovely hotel. Food was very good, especially the breakfast and staff were very friendly. Enjoyed a Spa visit every day too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality. Feels very comfortable. Good for touring area as far away as Snowdonia. Guests should have access to spa at all times it is open, not have to pay from 9 - 5. Because these times are pay for I would not class it as a spa hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location by the estuary
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely comfortable stay with great spa and bar / restaurant with fantastic views
Stayed 1 night in Aug 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Thoroughly enjoyed as usual.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay.
Always stay whenever we are in wales.
Stayed 1 night in Aug 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good -Hotel, Staff, Spa & breakfast Very poor - Dinner menu and food below average and expensive for what it is, would not have dinner there ever again but would make the effort and go to nearby Conwy
Stayed 1 night in Nov 2024

10/10 Excellent

Shian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, gorgeous decor and nice food. But dissapointed in times that you can use the pool very limited during the day But overall happy with oyr stay
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property - spacious room with very comfortable bed, nice location, great breakfast. One of the best I’ve ever stayed at. Definitely recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent food, great location, friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Fabulous customer care from check-in to check- out. Every staff member, in whichever area, were polite, helpful and happy. We really enjoyed our weekend break for my wife’s 65th birthday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela Laura

Liked: Cleanliness, amenities, property conditions & facilities
staff were amazing and the spa was fabulous
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and efficient staff, comfortable, spacious rooms, well equipped with great decor. Food in the Ebb and Flow retaurant for dinner was delicious and there was plenty of choice for breakfast. Spa treatments were excellent and we enjoyed the spa pool and different heat rooms. All in all a fabulous experience for myself and my daughter and a great place to celebrate her birthday.
Stayed 1 night in Nov 2024