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"The hotel has friendly staff, good prices, and a good breakfast."

"The Berkshire Arms was perfect - welcoming, clean and my room beautifully presented. Will definitely stay again. "

"It was a lovely hotel with excellent facilities…especially the pool and spa. Lobby area is gorgeous and staff were friendly and efficient on check in. We had a family suite which was just perfect for us to all be in one room together. The room was spacious and beds comfortable. We will definitely stay at Voco again. Thank you."

"Fabulous staff and fabulous hotel I love it"

"Overall very good accommodation, food and service. Room we were in was in a block a long way from the main part of the hotel."

"Unfortunately I have experienced this hotel at it's best. The staff were nice and my room was upgraded to a suite which was a lovely touch considering I stayed with my two children. The hotel is tired, there was lightbulbs out in the room, wallpaper peeled and framework missing from the doors. The shower was yellowing and when used sprayed from cracks behind the shower head. When on the balcony you can see the other half of the hotel which is closed off and unused. It has no roof and some of the...

"The bath was very nice, fridge and water complemented the room and bed was very comfy, we had a great nights sleep, the leisure facilities were good and we got to use the running and rowing machines as well as the pool and sauna and steam room twice whilst we were there for only one night, check out is at great late time of 12 which is also a bonus "

"The room was excellent, very quiet and comfortable. Breakfast was first rate. All the staff very friendly and helpful. Can we just make special mention of maitre D Marco? He was so professional and overall just great at his job, a real credit to the hotel."