Find Hotel Wedding Venues in Puerto Marques

"I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well."

"Safe near Beach Restaurants Bars Mall "

"Clean and Convenient"

"We enjoyed our trip, hotel was good. Staff, fantastic and food great. "

"El lugar es hermoso, el clima inmejorable y todo el staff muy atento. Lo mas destacable fue nuestra cena en Saffron; mi esposa pidió un platillo que no estaba en el menú y se lo prepararon sin problema. El chef salió a saludarnos lo cual es un detalle que se aprecia. Mi único comentario para mejorar es en el room-service; la puntualidad y presentación no estaban a la altura de lo que esperas en un Banyan. Por lo demás la pasamos muy bien. "

"Excelente atención por parte de la Srita. Luz en front desk. "

"The best place to stay in Acapulco"

"My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️"