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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly resort connected to the convention center in Puente del Mar with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hallway
Lobby
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Hot Tub
  • All inclusive
  • 24/7 front desk
  • Pet friendly
The price is AED 338
AED 448 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 114 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Premium bedding
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Premium With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Premium With View

  • Sleeps 2
  • 1 Queen Bed(s)

Similar properties

Front of property

Princess Mundo Imperial

Pool
All inclusive
Pet friendly
Restaurant
7.8 out of 10, Good, (1002)
The price is AED 346
AED 458 total
includes taxes & fees
20 Jan - 21 January 2025
Princess Mundo Imperial

About the neighborhood

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • Arena GNP Seguros - 6 min drive
  • La Bonfil Beach - 7 min drive
  • Majahua Beach - 17 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Carnivore - ‬2 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village
Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Indulge in aromatherapy, a body treatment, and a facial at Elan Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Enjoy the health club, as well as activities like volleyball. Guests can also expect to find designer stores on site, a coffee shop/cafe and a garden.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and supervised childcare (surcharge)
  • A front-desk safe, an elevator, and ATM/banking services
  • Smoke-free premises, a gift shop, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 420-420 for adults and MXN 210-210 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Mizumi
  • Marché
  • La Moda
  • Acua
  • Carnivore

Things to do

  • 6 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Hotel Palacio Mundo Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 142 out of 1004 reviews" "
Rating 4 - Poor. 78 out of 1004 reviews" "
Rating 2 - Terrible. 55 out of 1004 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Stayed 1 night in Nov 2024

8/10 Good

Adami

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo muy amables sólo que el desayuno necesitan mejorarlo 👍
Stayed 1 night in Dec 2024

6/10 Okay

Maribel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the place the only complain I have is that the room that states it’s for 4 people is not for 4 people beds are too small. Smaller than a kid bed. Uncomfortable to sleep in.
Stayed 1 night in Dec 2024

4/10 Poor

maria fernanda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las señoritas de recepción no te pueden atender y son. altaneras. Llevo 6 veces tratando de que me den mi factura y todos me dicen cosas diferentes y una de ellas muy grosera no me quiso dar ni su nombre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good restaurant options and food. Free transportation to all Princess properties which was nice surprise specially if you dont rent a car, that makes the experience even more comfortable and safe for guests staying here.
Stayed 3 nights in Nov 2024

8/10 Good

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar pero la alberca de olas no funcionaba
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acapulco sigue sufriendo los estragos causados por los huracanes Ottis en octubre del 2023 y John en septiembre del 2024. El puerto simplemente no tiene turistas que lo visiten en la segunda semana de octubre tras las inundaciones que dejó John. Para llegar en carro hasta Acapulco desde la parte central de México y atravesando por Chilpancingo donde recientemente había sido asesinado en forma brutal su presidente municipal, pasa uno por una verdadera travesía en la que los deslaves afectaron parcialmente la autopista y ésta se encuentra patrullada frecuentemente por la Guardia Nacional (ni una queja contra la GN compuesta por verdaderos servidores públicos con vocación de servicio a la sociedad) para luego tener que internarse en muchas colonias populares inundadas de Acapulco, A pesar de las adversidades y algunas playas virtualmente desaparecidas, el personal del hotel guarda buenos ánimos, tiene un comportamiento sumamente profesional y hace todos los esfuerzos para sacar adelante, reconstruir y reconstituir el polo turístico que siempre fue el puerto. En estos momentos tan difíciles el que trate uno a personas que no desfallezcan ante la soledad y desolación de los alrededores, es un verdadero acto de valentía de un pueblo que vuelve a luchar contra los desafíos impuestos por devastadores huracanes. Mi reconocimiento para todos esos hombres y mujeres que confían en la posibilidad de reconstruir su destino.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea Guadalupe Lopez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ReLly nice service from staff
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Aug 2024

6/10 Okay

Beatriz

Traveled with family and small children
Disliked: Staff & service, amenities
Service from waiters in the beach so terrible I had to wait hours to get a drink
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2024

2/10 Terrible

MARIA

Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property. Overall 10 out of 10.
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very professional staff, place is clean all around the property, adult pool area is great.
Stayed 2 nights in Apr 2024

4/10 Poor

Larry

Stayed 1 night in Mar 2024

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pilar

Stayed 1 night in Aug 2023

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service
need to replace old equipment
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and concert venue
Stayed 3 nights in Jul 2023