Boulevard de las Naciones Num 10, UH, UH Vicente Guerrero 200, Acapulco, GRO, 39931
What's nearby
Forum de Mundo Imperial - 5 min walk - 0.5 km
La Isla Shopping Village - 6 min walk - 0.6 km
Arena GNP Seguros - 6 min drive - 6.7 km
La Bonfil Beach - 7 min drive - 4.7 km
Majahua Beach - 16 min drive - 9.4 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive
Restaurants
Café Punta del Cielo - 5 min walk
Tarascos - aeropuerto - 8 min walk
Juan Valdez Cafe - 3 min walk
Carnivore - 7 min walk
Starbucks - 5 min walk
About this property
One Acapulco Diamante
Eco-certified hotel located in Puente del Mar
One Acapulco Diamante provides amenities like free continental breakfast and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
An outdoor pool
Free self parking
Smoke-free premises, an elevator, and a front-desk safe
A 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All 126 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
More conveniences in all rooms include:
Bathrooms with showers
Flat-screen TVs with satellite channels
Daily housekeeping, desks, and phones
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured self parking on site
Food and drink
Free continental breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Free bottled water
More
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Acapulco Diamante Hotel
One Diamante Hotel
One Diamante
One Acapulco Diamante Hotel
One Acapulco Diamante Acapulco
One Acapulco Diamante Hotel Acapulco
Frequently asked questions
Does One Acapulco Diamante have a pool?
Yes, this property has an outdoor pool.
Is One Acapulco Diamante pet-friendly?
No, pets are not allowed at this property.
How much is parking at One Acapulco Diamante?
Self parking is free at this property.
What time is check-in at One Acapulco Diamante?
Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at One Acapulco Diamante?
Check-out is at noon.
Where is One Acapulco Diamante located?
Located in Puente del Mar, this eco-certified hotel is within a 10-minute walk of Forum de Mundo Imperial and La Isla Shopping Village. Laguna Tres Palos and Barra Vieja Beach are also within 2 mi (3 km).
One Acapulco Diamante Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 275 out of 575 reviews" "
10 - Excellent
275
Rating 8 - Good. 199 out of 575 reviews" "
8 - Good
199
Rating 6 - Okay. 52 out of 575 reviews" "
6 - Okay
52
Rating 4 - Poor. 16 out of 575 reviews" "
4 - Poor
16
Rating 2 - Terrible. 33 out of 575 reviews" "
2 - Terrible
33
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Armando Ocampo
Business traveler, Traveled with family
27 October 2024
Disliked: Staff & service, amenities
The truth is that we couldn't sleep or rest because there were workers doing construction in the building and my wife called the reception to report the noise and there was no solution. Bad experience.
there was a great stay, the room is executive type and to little space, it is functional, there is not a functional mall at around by the moment, to the other side, the airport is to close
We stayed 3 nights at this hotel. This is the worst hotel I have stayed from ONE.
The first room that was given to us stank of sewage and the second one also stank but less.
All 7 floor hallways also smell terrible. There wasn´t coffe on the hallways, just hot water and the bathroom looks pretty old.
The third day our room wasn´t even cleaned even though we put the sign to clean at the room´s door.
The
AVOID! breakfast unchanged in 1 week and very limited, room too small to accommodate everyone and finally a swimming pool without shower which allows you to swim with people's sweat over several days.
The beds were amazing!! The costumer service great. They treat you with kindness, very efficient and they really go the extra mile to help you. We are very grateful.