Find Family Hotels in Poole

"Big room "

"Very impressed that I could change a booking date due to an error, but it took time over the phone with Expedia. Desk staff very helpful and friendly. Disappointed that car parking was £8.50 for 24 hours where it is free parking in other local hotels. This was not highlighted in the booking or website. Shame as everything else was fine. No poached eggs option for breakfast which was otherwise good. "

"Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again"

"Nice hotel. Great location. Building is old so felt a little cold in some areas. But all understandable. Whirlpool bath was a nice surprise. Will visit again. "

"Seemed short of staff that limited the facilities available. Bars unopened slow service at reception card readers not working. No opportunity to extend checking out time. Original pet room given to an earlier arrival so had to use first floor and not ground floor with a blind small dog even though I telephoned the day before arrival to confirm booking and pet details."

"Modern holiday house in beautiful area of the Poole"

"Room was comfortable however the seagulls kept us awake every morning from 5am walking on the roof (Room5) There were a couple of examples where ingredients listed for food items on the menu were left out, proving to be a disappointment for some dishes. The gnocchi didn't have any chestnuts, The pancakes didn't have coconut yoghurt for example. More vegetarian options would have been welcomed."