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"Big room "

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"Excellent location for the Lighthouse theatre. Staff lovely. Good breakfast was included. "

"Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again"

"Nice hotel. Great location. Building is old so felt a little cold in some areas. But all understandable. Whirlpool bath was a nice surprise. Will visit again. "

"We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast. "

"Seemed short of staff that limited the facilities available. Bars unopened slow service at reception card readers not working. No opportunity to extend checking out time. Original pet room given to an earlier arrival so had to use first floor and not ground floor with a blind small dog even though I telephoned the day before arrival to confirm booking and pet details."

"Very welcoming and made sure we were comfortable and had all the information we needed. Would be happy to return. "