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"Love how it’s close to everything, it’s clean and the customer service is great!"

"I liked that it was very close to the train station and there were good food options nearby and it felt like a safe area. Friendly staff. "

"We got to check in early to our room , we came in extra early and they allowed us to stay in the downstairs lounge until our room was ready . The location is very central ! We walked to the Bean , Willis Tower, Naval Pier , train is close . Think we made a great choice "

"I absolutely loved my stay at the citizenM hotel in downtown Chicago! The location was unbeatable, offering easy access to a variety of stores, restaurants, and the beautiful riverfront. It made exploring the city incredibly convenient. The hotel's modern and stylish design, combined with its comfortable amenities, made for a fantastic experience. The vibrant atmosphere and friendly staff added to the overall charm. Whether you're in Chicago for business or leisure, citizenM is the perfect spot to enjoy everything the city has to offer. Highly recommended!"

"Great hotel"

"Beet property for you to stay in downtown!"

"Great property, we loved the location dinning options and the room itself. We felt right at home. The only thing I didn’t care and I thought was a little much was $69 a night to park/valet my car with them! I understand the convenience of it but when I can pay for 2 nights across the street for one night there something is wrong. Other than that the staff were awesome and I’ll definitely be back some time soon!"

"Awesome experience. Best hotel in downtown Chicago."

"Location"