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"Good room amenities. "

"High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet...

"NO SABEN INGLES EN RECEPCION MUY COMPLICADO COMUNICARSE"

"Though it was our first stay, we were quite impressed with hotel staff who were quite courteous and welcoming. Though, English language was a barrier we could still walk through these challenges. The front office Manager, the solo spoken English - was quite helpful and made our stay quite comfortable. The hotel is placed in a good location specially for tourist who would like to explore the Chime long experience."

"我今次入住的3樓房間太遠了要行約5分鐘才到房間,如入住3樓就有電梯到房,2 樓就要在3樓出電梯後再行到2 樓才能進房了,電視機有問題看就不清楚影像的,就是這幾點不好."

"Great Value. Impressive hotel. Built in 2002 as a 5 Star it is showing its years and the 5th star is a bit shakey. Staff are great with a stand out team member on most shifts. Download Google Translate before you go. Short walk to Aeon Shopping Plaza. Across the road (pedestrian tunnel) from Metro station. 10 minute walk to a small plaza of restaurants down Kouan Ave. Not really a tourist district. Were there primarily on business. Very clean - Great Service - Would stay there again."

"We chose the Vanguard out of convenience and would probably not stay there again. Once a grand hotel but in dire need of renovation. Very noisy event going on during our stay that echoed through the whole hotel. Absolute worst bed that I’ve ever slept on! It was like sleeping on a box spring with no cushion. Brutal!!"