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Sheraton Guangzhou Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Outdoor pool, pool umbrellas, sun loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym
The current price is AED 405
AED 472 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room | 55-inch LED TV with digital channels, pay movies

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay movies

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay movies

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay movies

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Guest room, 1 King, City view, Corner room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 2 Twin

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Grand Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view | Minibar, in-room safe, desk, laptop workspace

Superior, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 17 min walk - 1.5 km
  • Canton Tower - 5 min drive - 4.5 km
  • Yuexiu Park - 5 min drive - 5.9 km
  • Beijing Road Pedestrian Street - 6 min drive - 6.1 km
  • Canton Fair Complex - 9 min drive - 7.4 km

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪稻香酒家 - ‬2 min walk
  • ‪泰满冠 - ‬2 min walk
  • ‪太平洋咖啡 - ‬2 min walk
  • ‪必胜客 - ‬1 min walk
  • ‪意粉屋 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel revitalized in 2022 and located near Taikoo Hui
Located close to Canton Tower, Sheraton Guangzhou Hotel provides a poolside bar, a garden, and a hair salon. Indulge in a facial, aromatherapy, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • ATM/banking services, concierge services, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 445 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Guangzhou Marriott Hotel Tianhe

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 670 reviews
The price is AED 405
AED 472 total
includes taxes & fees
6 Apr - 7 Apr
Guangzhou Marriott Hotel Tianhe

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Does Sheraton Guangzhou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sheraton Guangzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Guangzhou Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Guangzhou Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Guangzhou Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Guangzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.

Where is Sheraton Guangzhou Hotel located?

Located in Tianhe, this luxury hotel is 0.9 mi (1.4 km) from Taikoo Hui and 2.9 mi (4.7 km) from Canton Tower. Yuexiu Park and Baiyun Mountain are also within 6 mi (10 km). Xiancun Station is 6 minutes by foot and Tianhe Sports Center Station is 6 minutes.

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Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 762 reviews
Rating 8 - Good. 243 out of 762 reviews
Rating 6 - Okay. 40 out of 762 reviews
Rating 4 - Poor. 15 out of 762 reviews
Rating 2 - Terrible. 9 out of 762 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tongkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025

8/10 Good

HT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shopping malls and metro station. Comfortable bed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Will go back to stay there again!
Stayed 9 nights in Jan 2025

8/10 Good

Wai Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff at front desk to assist to our needs.. Room is clean and big.. Convenient location to Metro, shopping malls and many dinning options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hoi Yee Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice if you wanna have a relaxing staycation. Great location for shopping and dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Suet Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful, will stay again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, so close to shopping malls and a huge variety of restaurants. The hotel room is large and comfortable. Highly recommended!
Stayed 3 nights in Jan 2025

8/10 Good

Jacsom

Liked: Amenities
Great hotel and service, recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

PAK CHIU

Liked: Cleanliness, staff & service, amenities
Clean and big rooms with nice view
Stayed 2 nights in Jan 2025

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good location but breakfast can be improved
Stayed 4 nights in Dec 2024

10/10 Excellent

En Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the heart of everything. It’s very convenient with train station right by the block and with 3 big shopping mall right next to it.
Stayed 12 nights in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. The staff is very nice and the food is great! Good area for sure too!
Stayed 4 nights in Oct 2024

10/10 Excellent

Nisapakulthorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and can access shortly by MRT. Fare is only 8RMB from the airport. Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location next to Tiyuxilu Station and shopping area. Good service, from receptionist to concierge to bellboy. Room was spacious and clean, though shower area was old.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ngar Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and quite, a nice place to stay
Stayed 1 night in Mar 2024

8/10 Good

Tan

Guangzhou Tianhe is great
This is the only hotel that I have been staying whenever I visited Guangzhou for the past 15 years. Very good location and great food and shopping nearby
Stayed 3 nights in Sep 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping, dining and metro stations nearby.
Stayed 6 nights in May 2024

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and hotel was spacious and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

GEE KUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location, delightful service!
Location is unbeatable, with direct access from Baiyun Airport via the Metro! Mr. Le Wen, the mixologist at the #33 Executive Lounge, crafted some of the best cocktails we’ve ever had, transforming the Happy Hour into a delightful experience. His expertise and friendly demeanor really made us feel welcome and relaxed. Highly recommend Sheraton GZ for both its prime location and delightful service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Chi Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, the room is clean, and the staff is polite.
Stayed 1 night in Mar 2024

10/10 Excellent

ELLIOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and easy access to shopping malls
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxury hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2024