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The Ritz-Carlton, Guangzhou

5.0 star property
Luxury Guangzhou hotel in Tianhe with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Guangzhou

Premium bedding, down comforters, pillowtop beds, minibar
View from room
Exterior
Outdoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AED 659
AED 753 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, River View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom, River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Pillowtop bed
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View (Opera River View Twin Room)

Room, 2 Twin Beds, River View (Opera River View Twin Room) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Twin Beds, River View (Opera River View Twin Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Club Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

55-inch LED TV with satellite channels

Club Suite, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 130 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
  • 100 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Opera River View King Room)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, River View (Opera River View King Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Deluxe Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Renovated in 2021
Pillowtop bed
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Four Seasons Guangzhou
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (420)
The price is AED 1,014
AED 1,182 total
includes taxes & fees
24 Nov - 25 Nov
Four Seasons Guangzhou

About the neighborhood

Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623

What's nearby

  • Guangzhou Library - 1 min walk - 0.1 km
  • Guangzhou Opera House - 17 min walk - 1.5 km
  • Taikoo Hui - 3 min drive - 3.3 km
  • Canton Tower - 3 min drive - 3.1 km
  • Canton Fair Complex - 7 min drive - 6.1 km

Getting around

  • Liede Station - 10 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • ‪炳胜品味 - ‬16 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪尚莲.越泰LIAN Viet& Thai Cuisine - ‬6 min walk
  • ‪广州酒家 - ‬15 min walk
  • ‪西山居酒屋 - ‬4 min walk

About this property

The Ritz-Carlton, Guangzhou

Luxury hotel revitalized in 2021 and located near Canton Fair Complex
Close to Canton Tower, The Ritz-Carlton, Guangzhou provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, aromatherapy, or a body scrub at The Ritz-Carlton Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Pilates classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Guangzhou also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a steam room.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 350 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • FOODS
  • Lai Heen
  • LIMONI
  • Pearl Lounge
  • The Churchill Bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10764 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 248 per person
  • Rollaway bed fee: CNY 408.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Does The Ritz-Carlton, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Ritz-Carlton, Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Guangzhou?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Guangzhou?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Guangzhou?

Check-out is at noon.

Where is The Ritz-Carlton, Guangzhou located?

Located in Tianhe, this luxury hotel is steps from Guangzhou Library, and 2.6 mi (4.2 km) from Canton Fair Complex. Flower City Square and Guangdong Museum are also within 15 minutes. Liede Station is 10 minutes by foot and Haixinsha Station is 12 minutes.

The Ritz-Carlton, Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 270 reviews" "
Rating 8 - Good. 49 out of 270 reviews" "
Rating 6 - Okay. 15 out of 270 reviews" "
Rating 4 - Poor. 11 out of 270 reviews" "
Rating 2 - Terrible. 7 out of 270 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dmitry

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

liwei

Liked: Cleanliness
This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the first room we got, the hotel quickly changed another one for us. The room was big and basically had everything we need during our short stay. Just that this hotel is surrounded by tall buildings and the view is not open.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ken, Chicago

Traveled with family
Liked: Cleanliness, property conditions & facilities
So much noise when you are in the room to hear people outside walking or next suite people talking .
Stayed 1 night in Jul 2024

10/10 Excellent

Li

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 3 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location!
Stayed 1 night in May 2024

10/10 Excellent

Teneka

Stayed 7 nights in May 2024

10/10 Excellent

THELMA P

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly and helpful
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Alicia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The staff is super friendly and helpful in every way. Service is excellent. Breakfast was a wide range of delicious foods around the world.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jesse, Harlingen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton, Guangzhou was absolutely superb, highlighted by their wonderful staff, top-notch facilities, and an incredibly caring management team. From the moment we checked in, the staff was attentive and went above and beyond to ensure our comfort and satisfaction. Their genuine warmth made our experience truly special. The fitness center at the hotel is excellent. It's well-equipped with modern machines and maintained to the highest standards, offering everything needed for a comprehensive workout. The space is clean, spacious, and provides a great environment for both a quick exercise session or an extended workout. Additionally, the integrity and efficiency of the management were clearly demonstrated when we accidentally left behind a watch and headphones in our room. Not only did the hotel management promptly contact us about the forgotten items, but they also arranged a convenient way for us to retrieve them. This thoughtful action by the hotel staff was greatly appreciated and speaks volumes about their commitment to guest service. Overall, our experience at The Ritz-Carlton, Guangzhou was exceptional. With its combination of professional service, excellent amenities, and attentive care, it stands out as a top choice for anyone visiting the city. Highly recommended for anyone looking for a stay that prioritizes guest experience and satisfaction.
Stayed 2 nights in Apr 2024

2/10 Terrible

Vaibhav

Stayed 3 nights in Apr 2024

10/10 Excellent

JOSE

Stayed 5 nights in Mar 2024

8/10 Good

Fianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Roma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The manager Rocky was fabulous . The food, the room, the spa and the whole stuff was amazing. It’s highly recommended. I love my stay in Ritz Carlton.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are polite and helpful. They are willing to deal with customer’s needs and issues.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel and service
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility in newer part of Guangzhou, right across from Cantor tower. Very attentive service with good gym and restaurant inside. We appreciate Freya, assistant guest relationship manager for her pleasant assistance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

6/10 Okay

Kenneth

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an awesome experience with friendly staff willing to ensure confort and service with a smile.
Stayed 7 nights in Oct 2023