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"My stay at the Sonesta Hotel in Columbus was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and a genuine sense of hospitality that made me feel truly welcome. The hotel itself is beautifully maintained—clean, comfortable, and stylish—but what truly sets this place apart is the outstanding customer service. Let me give a special shoutout to the dream team: Almonie Womack, Brian Dickers, and Dennis Larson. These three are absolute rockstars of hospitality. Almonie made me feel like royalty the moment I walked in—warm, welcoming, and full of positive energy. Brian was always one step ahead, anticipating needs I didn’t even realize I had—talk about next-level service! And Dennis? He’s the kind of professional who radiates pride in what he does. His dedication and genuine care for guests create an atmosphere that’s rare to find. The rooms were immaculate, the amenities top-tier, and the location perfect—but let’s be honest, it’s people like Almonie, Brian, and Dennis that turn a hotel stay into a five-star memory. I can’t recommend this place enough, and I’ll be telling everyone I know: if you’re staying in Columbus, Sonesta is the place to be."

"The hotel was exactly as described. The room was beautiful and comfortable. My only regret is that I didn't pay attention to how far out of city center it was. I highly recommend the hotel "

"Nice hotel connected to the convention center!"

"A pleasant stay in downtown Cincinnati, with a great room with river views"

"Amazing staff— very kind and accommodating "

"I was disappointed there was no bar or restaurant as advertised "

"Bartenders were great! As was the front desk & cafe’ staff"

"Great location. "

"Staff is very friendly and helpful. Many dining options in the area and easy access to the shuttle to get around the city "