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"Topnotch customer service Plenty of food with tons of options"

"Excelente "

"Would go back again!"

"This was our second time staying at a Grand Velas resort—our first being at Riviera Maya—and once again, the experience was outstanding. The Riviera Nayarit location offered everything we expected from Grand Velas: top-notch service, immaculate rooms, excellent food, and a truly beautiful resort atmosphere. The concierge service was attentive, and room service and cleaning staff exceeded expectations. Compared to the Riviera Maya property, there were slightly fewer restaurant options, but the quality of the dining experiences remained very high. The only downside of our trip was the private Suburban round-trip transfer arranged through the resort, which cost $245 USD. The ride from the airport to the resort was excellent—the driver was friendly, professional, and offered the promised drinks. However, the return trip to the airport was a stark contrast. The driver was visibly irritated, swore while handling our luggage, didn’t offer any drinks, and was dismissive when tipped. He even laughed when I handed him a small tip, which was incredibly unprofessional and disappointing, especially considering the premium price paid for the service. Overall, our stay at Grand Velas Riviera Nayarit was exceptional, and we would definitely return. Just be cautious when booking private transportation through the resort—it might not always match the resort’s high standards."

"Had everything I needed during my stay, not too far from Puerto Vallarta via taxi. Had an amazing experience with all the staff."

"Muy limpio y excelente servicio "

"Our waiter Angel by the pool was absolutely amazing!!! He catered to my entire family and made my 7 year old daughter feel so comfortable. All of the wait staff was wonderful! They remembered what drinks and snacks we liked most and kept them coming! It was so nice to get to know everyone. We will definetly be coming back! Thanks for a great time!"

"Amazing room"

"Top notch all round"