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Riff Hotel Chelsea

2.5 star property
Hotel with free parking, a quick walk to Manhattan Mall

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January 2025

Photo gallery for Riff Hotel Chelsea

Balcony
Flat-screen TV
Standard Suite, 2 Queen Beds, Kitchenette | Living area | Flat-screen TV
Front of property - evening/night
Premium Double Room | Living area | Flat-screen TV

Reviews

5.6 out of 10

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Group Suite-Sleeps 12 Adults

In-room safe, iron/ironing board, free WiFi

Group Suite-Sleeps 12 Adults

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Sofa bed
2 bedrooms
  • 99 sq m
  • Sleeps 12
  • 1 King Bed, 3 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Private with Shared Bath

In-room safe, iron/ironing board, free WiFi

Private with Shared Bath

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Digital channels
Daily housekeeping
In-room safe
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premium Room

Premium Room | Bathroom sink

Premium Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Digital channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Private Double Room with Shared Bath

Private Double Room with Shared Bath | In-room safe, iron/ironing board, free WiFi

Private Double Room with Shared Bath

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Digital channels
Daily housekeeping
In-room safe
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
  • 45 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, iron/ironing board, free WiFi

Premium Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Rollaway/extra beds
Private bathroom
Digital channels
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Bed

About the neighborhood

Map
300 W 30Th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 2 min walk - 0.2 km
  • Macy's - 8 min walk - 0.7 km
  • Empire State Building - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km

Getting around

  • Penn Station - 2 min walk
  • 34 St. - Penn Station - 3 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪NY Pizza Suprema - ‬1 min walk
  • ‪Molly Wee Pub - ‬1 min walk
  • ‪Walter's Bar - ‬1 min walk
  • ‪Blarney Stone - ‬1 min walk
  • ‪Panda Express - ‬2 min walk

About this property

Riff Hotel Chelsea

Hotel near Manhattan Mall
Located close to Macy's, Riff Hotel Chelsea provides a rooftop terrace, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Coffee/tea in the lobby, concierge services, and smoke-free premises
Room features
All guestrooms at Riff Hotel Chelsea offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

Arabic, Azerbaijani, English, French, Hindi, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chelsea Star
Chelsea Star Hotel & Hostel
Chelsea Star Hotel & Hostel New York
Chelsea Star New York
Star Chelsea
RIFF Chelsea Hotel New York
RIFF Chelsea Hotel
RIFF Chelsea New York
RIFF Chelsea
Hotel Chelsea Star
Chelsea Star New York City
RIFF Chelsea
Riff Hotel Chelsea Hotel
Riff Hotel Chelsea New York
Riff Hotel Chelsea Hotel New York

Frequently asked questions

How much is parking at Riff Hotel Chelsea?

Self parking is free at this property.

What time is check-in at Riff Hotel Chelsea?

Check-in begins at 3 PM.

What time is check-out at Riff Hotel Chelsea?

Check-out is at 11 AM.

Where is Riff Hotel Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Manhattan Mall and Macy's. 34 St. - Penn Station and 23 St. Station (8th Av.) are within a 5-minute walk.

Riff Hotel Chelsea Reviews

Reviews

5.6
Rating 10 - Excellent. 48 out of 592 reviews" "
Rating 8 - Good. 131 out of 592 reviews" "
Rating 6 - Okay. 170 out of 592 reviews" "
Rating 4 - Poor. 112 out of 592 reviews" "
Rating 2 - Terrible. 131 out of 592 reviews" "

5.2/10

Cleanliness

6.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

happy to be the, new york

Liked: Staff & service
the staff was very nice and pleasant . this is a brass tacks hotel in manhattan. but it is clean and really sufficient. centrally located. i was happy to get to the hotel and rest after a day of touring.
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not terrible
Not terrible but not top knotch...only go here as a last resort.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Get the private room with your own bathroom. It’s a place to stay.
Stayed 1 night in Mar 2018

4/10 Poor

Phil, ct

Disliked: Cleanliness, staff & service, property conditions & facilities
Deceptive
The pictures alluded to a nicer hotel—in reality, the exterior is in shambles. Room had broken AC unit. Overheard other patrons without hot water. There’s a fine if you bring food to your room. If you’re looking to sleep in a room that can be locked, that’s about all it is good for.
Stayed 1 night in Mar 2018

8/10 Good

Judi

Liked: Staff & service, property conditions & facilities
It was an adventure!
This hotel was in a fantastic location. Right across the street from Madison Square Garden. But the rooms were absolutely tiny and sharing a bathroom with an entire floor sucked. But if price and location are important to you, then this place is perfect!!
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good Value
For under $100 in NYC, it’s hard to beat. You just need to be realistic about what you’re getting. This is not a luxury hotel where you’ll want to stay in your room all day. However, if you just need a clean room to stay while visiting NYC, then it’s a good value. Watch Out: No elevator, do be prepared to close mb steps if you have heavy bags
Stayed 1 night in Feb 2018

2/10 Terrible

andz, west yorkshire england

Disliked: Cleanliness, property conditions & facilities, room comfort
It was like a hostel hardly call it a hotel nothing great to say sorry wish I could oh yea nice coffee with real milk one day
Stayed 6 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly Staff
Convenient location edge of Chelsea and Midtown. No parking facilities but did offer a discount coupon for a parking garage that was not near. Place is unkempt and old. Room was as expected of these type of hotels but it was very dirty. Underneath the bed you could see all kinds of old dust and garbage which could easily be vacuumed if the so decided to. Bring your own sheets and pillows I am pretty sure they were not changed from the last person who slept in the room. Shared bathroom was dirty and the shower had very little pressure with very little hot water. No control over the heat which was to high for 45 degrees outside...had to turn on the AC which thankfully worked.
Stayed 2 nights in Feb 2018

4/10 Poor

JING

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Jaime, New York, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
I get it...you get what you pay for. Staff was super friendly so no complaints about that at all. The room was a decent size. There were stains on the blankets and stains on the couch and carpeting. Luckily I brought my own towel. The bathroom had cracked tiles, not that anyone would walk around barefoot, but definitely unsafe. The drain in the shower didn't work well. I will say the water was hot and the room temperature was nice and warm. The air conditioner in the window had a terrible cold draft, but thankfully the room was warm with the shades down. The bed was somewhat comfortable but the blanket didn't seem clean.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
it was Cheap and close to megabus drop off. but one of the worst rooms i have ever stayed. small room, no food allowed to eat in room, and unclean shared bath room. I found blood stains on my towel, creepy and unsafe! i don't recommend this hotel to anyone.
Stayed 1 night in Feb 2018

6/10 Okay

Tim, New York, NY

Liked: Cleanliness, staff & service, room comfort
good value
Good value for the money. Windows are a little drafty.
Stayed 1 night in Feb 2018

6/10 Okay

Anthony, New York' NY

Liked: Staff & service, property conditions & facilities
Good for one or a hook up
Fast and efficient the only issue is that the bathroom is shared ' the free coffee and tea is not ready by 6am no tooth paste' tooth brush' soap or wash rag . You do getcale tv and wifi. I feel you get exactly whaf u pay for a decent hotel at a concenient location for a cheap price.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, shared bathroom not an issue
Stayed 1 night in Feb 2018

8/10 Good

Amy

Liked: Room comfort
Great deal for a quick stay
The hotel was a great deal for a quick stay with kids. The room was spacious and slept 4 very comfortably. Not the cleanest or quietest stay in Chelsea, but great for the price. Check in was in a separate building next door and there is no elevator which would have been nice to know in advance. The kitchen was great to have and had coffee maker, microwave and fridge, dishes etc. which is great for saving money on meals. I would definitely stay again.
Stayed 2 nights in Jan 2018

2/10 Terrible

Christina, Brooklyn, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not spend your money on the 12 adult suite.
My stay was a total disappointment. I checked in and there was a leak in the ceiling and an unusual odor. Then to make it worse there were stains on the blankets. when we asked for new blankets, there were stains and iron burns on those blankets as well. There was a big bleach like stain on the couch. the refrigerator was dirty and barely got cold. the showers were very discolored and old. One of the bathrooms in my suite had a toilet that wouldn't flush and a sink that didn't work too well either. There was no heat in the room which was very inconvenient because it was early January when I stayed so the front desk had to bring up a space heater. Both day and night managers are extremely rude. You would think that with a hotel this horrible they would at least have some humility. There was a front desk girl that was really sweet and made the stay worth while, but other than that, for the price I paid, the room and service was horrible. The hotel has great potential but it needs serious renovations. If it didn't have all these flaws i would've loved it because its a really cute room. it has exposed brick and cute wallpaper and the beds are nice. also the suite was super spacious.
Stayed 2 nights in Jan 2018

8/10 Good

Chester, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
christmas night 2017
my first time in NY, and first time taking the train from NC to NY, train was a cool ride, will do it again, the hotel is a walking distance from the train station, i got to the hotel around 10pm, person on the from desk very nice guy , answered all my questions, easy booking, the room is like most people say, they are very small, but remember you are not paying for 5 stars, i and my son enjoy the room cleaness, the share bathroom was clean, and people that share the bathroom kept the bathroom clean, i will say if you dont mind small room for two people and you dont spend a lot of time inside the hotel, this is a great place and economic, 4 night for $$$ in NY you cant find a better deal. im looking forward to check it out again in july. Thanks to all the staffs
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT GO!
Terrible... I didn’t feel safe nor clean. I stayed in there overnight for 6 hours then hurried to leave.
Stayed 1 night in Jan 2018

2/10 Terrible

Nathalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

jorge, santiago, Chile

Liked: Staff & service
Hotel well located close to Times Square
Even when the pictures of the rooms are not exactly what you find, they are OK.
Stayed 1 night in Jan 2018

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COST!! DONT SPEND YOUR MOMEY HERE!!
DONT STAY HERE!! Drove 8 hours talked to multiple people day of about are reservation and then when we arrived at midnight they cancelled our room and left us out on the street to figure it out. Seriously stay some place else. Holiday inn express is right around the corner and it’s 10x nicer, cheaper, and won’t screw you.
Stayed 2 nights in Dec 2017

2/10 Terrible

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Had reservations for New Years and knew that the site said this was a boutique hotel so I wasn’t expecting much. We had to arrive a day later than the reservation and I called to let them know so I could keep our reservations. Upon arriving, we were told that the only room they had were bunk beds not the queen we reserved. We went to the room and the door hits the bunk beds as you try to open it. The beds were the entire room there is no room for luggage and to even turn around. Take a look at the picture. Completely false advertising with the pictures they show on line and what they actually offer. We went to dinner came back and decided to get another room.
Stayed 4 nights in Dec 2017

6/10 Okay

Jhon, New York, Manhattan

Liked: Staff & service
Disliked: Property conditions & facilities
Small room
The rooms were extremely small. Rooms were small. Rooms were small
Stayed 5 nights in Dec 2017

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thisbis a great buget hotel
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No way!!!
Only book if you don't mind sharing a bathroom/showers, only towels. No comfort, not quiet, not worth $$$@all, way to cold, they control heat! Food police will fine you if caught!! Friendly staff though. Cubicles, did I say not quiet, but if you don't care for any comfort or frills, and want to throw away $$ go for it!!
Stayed 1 night in Dec 2017