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"This resort is a perfect 10 Before I left for this trip, I was a little concerned due to some of the reviews. Especially with the service levels & food quality. But that is so far from the truth. The service was incredible & everyone was extremely friendly. The regular buffet food is okay, but they have live cooking stations in the buffets with all sorts of meat and seafood. That’s what I ate everyday and it was amazing. There are a couple things that could be easily fixed here, such as adding more chairs/umbrellas to the beach & waterpark, but I never had an issue finding a spot in the shade. We ate at Space walker & it was very good! The steak was great, but make sure you ask for a double portion. & the sweetery is unbelievable! So good! The Karisma app was great, it let you know where various activities and character pop-ups would be. We met all the characters we wanted to. The resort is a perfect size, everything is in walking distance. Please don’t believe the negative reviews. If you have kids, this is the place you want to be!"

"Very nice hotel and the staff are really nice and treat with lot of hospitality. We had very nice experience stay for 6 nights - 7 days. We recommended in our big circle of friends "

"Good customer services and property well maintained "

"The staff and accommodations were wonderful. Excellent for a family vacation. Our concierges were wonderful and the food was great. Nothing but good things to say. The staff, including David and Johan were great. "

"We were upgraded to a pool view in excellent location on property. Our concierge, Ramon, was very attentive and helpful. Food options were great- so much food! The beach was beautiful. Despite being a peak travel time- we were able to get lounge chairs and minimal to no wait times for seating in restaurants. Most staff were amazing but some seemed like they needed a vacation of their own. Overall- would definitely recommend and return! "

"Adults only "

"This was our second time at this resort. My wife and I really enjoyed how relaxed we felt as soon as we arrived, The staff made everything so easy. The hardest decision you have to make is witch one of the amazing restaurants too eat in next. You can be entertained by the staff or just relax and enjoy the ocean or pool. Well worth the money."

"I enjoyed the food and the gym."

"We had an amazing time at this resort. I HIGHLY recommend staying here. The food options were delicious, the staff was always friendly and helpful, and the property was clean & beautiful."