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"It was great. Perfect location with a wonderful breakfast and great staff who were really friendly. "

"Great staff and excellent amenities, close to town...free snacks and drinks "

"Amazing location in wonderful peacefull surroundings within an hour of some stunning locations,property was exactly as stated and Massimo was a wonderful host.made contact with me as soon as we booked and made sure we were made confortable.Fantastic we will be returnong ."

"The dining staff were horrible. Took 20 minutes to order and 20 minutes to get bill. ZERO personality."

"I thought that the spa offering was both unique and a nice vip offering. I said no to the offering prior as I did not get an up graded room. I did request a different room because of the steps and we had told them before that we could not lug the luggage up more steps. They did move us to an end room but it was not any different than the one we had aside from the no steps needed to enter the room from the hall. "

"Very nice Lucca hotel."

"Very clean, comfortable beds, beautiful-comfortable bedroom and bathroom. The restaurant is great! white tablecloths and impeccable setting in the dining room. Breakfast had good variety of meats and cheeses, fruits, croissants and pastries. All in addition to the traditional cereal, yogurt etc. You order the type of coffee you want, and they bring it to your table. Not self-service-machines. If felt pretty good. One night we ordered an Aperol-Spritz drink. It was good, but it cost 10 euro. In good restaurants they cost an average of 6 euros. I didn't like that The hotel staff was very friendly. Fabio was helpful with directions and suggestions about the city. Pretty hotel in a nice neighborhood near the wall. Access to the "old city" was convenient. "

"Excellent option. Only some issues with the room service. We were three in each of the rooms and there was no chance to make the personnel that prepared/cleaned the rooms to understand they needed to give un plates and cups for three people. Also had to ask for toillet paper. On the contrary the personnel at the breakfast area was absolutelly great. In particular Mrs Tyss, she was really kind and attentive."

"Staff was wonderful . Hotel was quiet , clean and warm"