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"Customer service is excellent, everyone made us guests feel welcomed and taken care of. The room was clean and nice, the free shuttle is definitely a plus. Will definitely stay again. "

"Enjoyed our stay we highly recommend it Will return "

"On time airport shuttle. Comfortable."

"Clean and quiet, service to airport and storage of car"

"Place was tired and needed a lot of work. Was expensive and didn’t feel clean or comfortable being there. "

"Very helpful and friendly "

"The dinner was unexpectedly very very good compliments to the chef. Lamb loin excellent calmari excellent masala chicken excellent "

"The staff were helpful in assisting us to resolve the problems caused by Expedia's confusing booking system. The room had a lovely outlook upon the historic Grafton cemetery. But the room itself was quite shabby, there was no daily housekeeping, the staff often don't answer the phone if you ring to query the booking, and the parking is diabolical. If you have a large car you probably won't be able to fit in there. "