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"Beautiful property right on the ocean! The pools are lovely and the people are so kind and helpful. The property is lush with greenery everywhere. Spa was wonderful! The fruit basket and free bottled water were such a wonderful touch! Thank you for the gift! A !"

"Our room was an ocean view on 15th floor. The bed was a king size luxury with great pillows! The room had blackening blinds and we slept beautifully! The room was cleaned every day and in good repair. The bathroom was starting to show a little age but was very clean. The staff was very good to us- even brought tables outside for us when we asked. Location is great- lots of restaurants, bus stop and Ubers plentiful if needed. The pool wasn’t heated but not uncommon- so a little too cold to swim in January. The Hilton welcome cookie is amazing!! We would definitely stay here again-our 4th time to Matzalan but first stay here. "

"Nice ocean view"

"The staff is excellent! Some of the rooms could use some updating but the location is perfect."

"Third time we stayed here, no complaints. Great staff, some Reno’s from last year. Great pool."

"Amazing place, great environment, and all workers are polite and helpfull, the best thing is the hotel is beach side"

"With their all inclusive, we had full access to all of the El Cid resorts, restaurants, shows and amenities and shuttle service to all them aswell making the experience incredible and always something different"

"GOOD CUSTOMER SERVICE"

"We enjoyed our recent stay at Riu, staff were great to deal with, food was great. I know it says the drinks in the room are restocked every 2 days, but had to request water bottles because no one re stocked the fridge."