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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
View from room
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Point of interest
On the beach

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • All inclusive
The price is AED 379
AED 451 total
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Pool
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8.2 out of 10, Very Good, (1214)
The price is AED 274
AED 326 total
includes taxes & fees
12 Jan - 13 Jan
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About the neighborhood

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and wedding services
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 359 for adults and MXN 215 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Main Restaurant
  • Al Fresco Restaurant
  • Pool Bar
  • Caffenio Coffee Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Lifeguards on site
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 808 out of 1253 reviews" "
Rating 8 - Good. 278 out of 1253 reviews" "
Rating 6 - Okay. 101 out of 1253 reviews" "
Rating 4 - Poor. 38 out of 1253 reviews" "
Rating 2 - Terrible. 28 out of 1253 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at and offered great value for a beach front property. The buffet offered traditional Mexican food that was exceptional in quality and freshness. The facility was well maintained, the rooms were spacious and the ocean view was worth every penny spent to experience a truly beautiful Mazatlan sunset! Highly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The amenities are a pool, coffee shop, buffet and drinks are included if you pay for the all inclusive package. Most drinks are free but just a warning they only use cheap liquor in the drink package. If you would like higher quality liquor that is not included in the package. I highly recommend staying here
Stayed 7 nights in Dec 2024

10/10 Excellent

Mireya, San Jose

Stayed 3 nights in Dec 2024

8/10 Good

Lizzy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, ocean view (if you choose that option) and, clean. One odd thing that happened was, I had ordered a McCallan drink at their small Cafe. They didn’t have a price for it so they asked for our room number to charge the card on file. We left it at that. Since I had gone with about 24 other people, staying in different rooms, once we got back that same night they asked almost all my family and friends staying at the hotel, if they knew me, in order to charge me for that one drink. I understand I have to pay. I had 0 problems with that but, to ask an almost entire group of people if they knew me and to tell them why? A little unprofessional and invasive. A quick call to the room, a note OR at checkout, would’ve been a better way to communicate that matter.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eliseo

Liked: Cleanliness
Super amables ,exelente ubicacion.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, I think they could keep more towels in the room so you don’t have to keep calling, just to be prepared for those who do not always wish to have the room cleaned
Stayed 8 nights in Dec 2024

8/10 Good

Resty

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Ideal for couples, families, and travelers seeking a relaxing getaway. Excellent for those wanting a mix of leisure and adventure. Provided entertainment for guests which was a bonus. Staff are nice and welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for shopping and for restaurants
Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! 100/10 would recommend!
Stayed 10 nights in Dec 2024

10/10 Excellent

Fatima Sison

Traveled with partner, Traveled with family
Highly recommended! We had a good time and experience at this resort. Good buffet, good food selections, drinks are great as well. Will definitely come back to this resort.
Stayed 5 nights in Dec 2024

8/10 Good

Bryce

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about the property the only thing I'm little disapointed is with the staff around the pool,snacks area I stayed 4 days and the first day I was having a drink by the pool and asked to one of the staff guys for a menu he brought one menu to me and left and never came back to ask if we needed something,it wast untill my last day of stay when I was drinking by the beach and I had a group of music playing some songs for me that's when finaly someone from staff came to check and ask what I was drinking and if I needed something,I feel like that's profilng just because they see you young or some they don't like to serve you,meanwhile in the restaurant area avery time we came to eat we had someone asking what are we drinking and checking on us,people in restaurant 10/10,front desk staff 10/10 Btw I stayed all inclusive
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with partner
Loved everything about it. Very clean and beautiful
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn Marie

Liked: Cleanliness
Rooms are nice but the “city view” was of dumpsters. If you don’t eat meat, good luck! Same fish every meal and most sides have some sort of pork product in them. Majority of staff was rude (especially the females)and non English speaking. Made it hard to ask for assistance. The women in the coffee shop were so rude I never went back. I will say the men serving at the pool were great, as soon as you tip them. Overall I’m disappointed that the reviews weren’t honest and I paid a lot more because I trusted them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was ideal for our explorarion of the city
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica, Aurora

Stayed 3 nights in Nov 2024

10/10 Excellent

JUAN, Yulee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elba, San Diego

Traveled with family
Liked: Cleanliness, amenities
I liked the room size and the helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Marianna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel and area. Food did not change much for the 11 days we stayed. English is not used or rarely understood.
Stayed 11 nights in Dec 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Viaggio. We had a great stay, people are friendly and the service is great. Maybe get the dancers from "Noche Mexicana" a better platform for dancing as the acoustics could be improved. Other than that it was all great, prices for drinks and food are affordable.
Stayed 4 nights in Dec 2024

6/10 Okay

Peter, Portage la Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, pay attention to detail, and are always smiling. The resort was very modern looking and clean. The food was buffet, and was very good with a lot of variety. Unfortunately, we found the resort to be very noisy in the dinning area, around the pools, and on the beach. We went off resort to find quiet places to relax and enjoy a drink or meal.
Stayed 10 nights in Dec 2024

8/10 Good

JOHN

Stayed 4 nights in Nov 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach!! Totally enjoyed our stay, excellent staff and service, and great for children! We're definitely coming back
Stayed 3 nights in Dec 2024