Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Exterior
View from room
View from property
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is AED 366
AED 437 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.7 km
  • Cerritos Beach - 13 min drive - 6.4 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a TV in the lobby
  • An elevator, a water dispenser, and a ballroom
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 359 for adults and MXN 215 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Main Restaurant
  • Al Fresco Restaurant
  • Pool Bar
  • Caffenio Coffee Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Lifeguards on site
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1177 reviews" "
Rating 8 - Good. 261 out of 1177 reviews" "
Rating 6 - Okay. 97 out of 1177 reviews" "
Rating 4 - Poor. 36 out of 1177 reviews" "
Rating 2 - Terrible. 28 out of 1177 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JUSTIN

Stayed 6 nights in Oct 2024

8/10 Good

Valeria Anahi

Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful and safe
Stayed 5 nights in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Right to the beach. Big rooms, comfortable beds. Very clean and quiet! Perfect for family vacation. The staff were very friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to spend your vacation. The personal, place and activities very professional. Well recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Fiance and I had a great time at this resort. Staff was wonderful. We loved the pool and gym and how easy it was to walk to close by shops and places to eat. The resort restaurant food options were great. We loved our ocean view!
Stayed 5 nights in Nov 2024

10/10 Excellent

MELINDA, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience! My fave part was the ability to walk and walk for miles on the beach and observe the friendly, lively, local culture. Very nice staff, awesome location, great pool, and the food was good. The waves are pretty big and the tide comes in high but you can still swim comfortably. Overall, a great experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days at this property before going to an all inclusive resort about a couple miles away. I would have rather stayed here the entire week.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Front beach access and the music band
Stayed 4 nights in Nov 2024

10/10 Excellent

Griselda

Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very reliable staff and amazing amenities, overall great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vista espectacular el atarderser y el hotel exelente comida buena
Stayed 4 nights in Oct 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Everyone was very nice and attentive. Our cleaning service was amazing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. It's clean, the staff is friendly, and it has many dining options within walking distance. The ocean view is amazing!
Stayed 6 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent- fresh everyday. Service was ok in the dining room. We found our one girl and looked for her every morning. The dining area was clean except this Saturday morning. The floor was very dirty and tables too and we were there when they opened because we had an early flight. Coffee shop is nice. The rooms need a fridge! The hotel is new so the rooms are nice. Bed super comfortable. Shower head and water pressure amazing! Definitely not quiet mariachi bands on the water side morning till night, many of them. Would stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service
Estuvo nuestra estancia al 100 en todo
Stayed 4 nights in Oct 2024

10/10 Excellent

Hector, San mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas atenciones
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Saul

Great !
Stayed 2 nights in Oct 2024

6/10 Okay

Keri Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have Stayed at many all inclusive resorts, this was by far the smallest and most limited. The rooms were nice and very clean. Disappointed in the food and dining options. Two employees with great customer service were Pamela at the front desk and Carlos at the pool. They were the only two worth mentioning.
Stayed 4 nights in Oct 2024

8/10 Good

Victor

Every thing ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Missy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars!! My English speaking family of 9 stayed here this month and had the best vacation we have ever had. The staff at the Viaggio were exceptional. The ocean front view rooms were the best we've ever stayed at, no room with a bad view. The 3 pools (kids, family, adult) were right in between the hotel and the ocean (there is a nice stairway to the beach) We loved it here, would stay again, and would recommend it to anyone even though we almost want to keep it our little secret paradise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property and the pool area. The food was pretty good. Need more options. The language barrier was hard at times as far as ordering drinks and coffee. But overall a great trip!
Stayed 4 nights in Oct 2024