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"Great staff and facilities "

"Great staff Every staff member i had contacted was so welcoming and friendly. From your reception staff to the staff in the dining areas and the ladies who cleaned my room. This was my 4th time staying at your resort and it was a great stay Ian Hyde"

"Everyone on staff were soooooooo nice! I loved this stay!!!! I will say, the crowd was older than I expected it to be, I felt like one of the youngest people on the property, and I’m in my mid-30s! Overall, would stay again. Shoutout to Celyn who helped me with check-in!"

"We had an amazing 11 day stay and would definitely stay here again should we decide to return. The daily breakfast buffet is excellent, don’t even consider not getting it. "

"Amazing stay here at this beautiful and luxurious 5 star resort. Pancake at the spa took great care of me and I felt so relaxed after the treatment. Crystal clear water and white sand await you here. The pools were great as well especially the fun pool. The staff were all very friendly and very attentive. The breakfast was amazing each morning with so many great options to choose from. Our villa was literally brand new and so clean and modern. AC worked great which is a must during the heat experienced here. If you’re thinking of visiting Phi Phi and want to stay on the island for a few nights this is the place to go for sure! Can’t say enough good things about this place as it was truly magical. If I ever get the chance to return I will most definitely stay here again! "

"The facility was excellent, the staff top notch! The roof top bar is what brought us back for a few more nights. It’s an easy open cab ride or walk to the main streets for food and attractions. The only reason for the 4 stars for area around was due to the Main Street outside was very busy all night long with traffic noise. I ended up using my phone for loud white noise and slept well then."

"Gorgeous!"

"Great Hotel at a great location. All staff at the Grand Mercure are amazing."

"Gorgeous location, friendly staff. "