Find all hotels by Hotusa in Humanes de Madrid

"The property is a complete desaster...not a.cup of glass inside the room!! No champu..no conditioner!!hey gave to us a room without elevator and we had to carried our heavy bag by stairs!! Nobody help us!! No breakfast included in a package but when I tried to paid for my breakfast the only thing that they sale was a coffe with milk and a t piece of bread with tomato!! ....The worse customer service that I nevver see!!"

"The location is further than stated. The room is basically a walk in closet. Its in an industrial area far away from everything with a funky oder and showcases an unbelievable amount of graffiti. I didn’t feel safe even during daylight hours. Neither receptionist spoke a word of English!? The "patio" offers you white-painted pallets to sit on?! And there is some kind of unadvertised animal refuge right next door with a demonic sounding bird that startled me awake each night! Hated...

"This place was good to hole up for a couple days and rest. It's a 20 minute bus + 30 minute train from anything worth seeing as a tourist so if you hope to see Madrid this is not the place. It's in an industrial area and the only place for miles around to eat is the hotel bar/ restaurant across the street. Great staff but not great food. No view from the room and a tiny tv like a laptop screen. For €33 a night it was worth having a private room if you wanna get out of hostels for a bit. One...