Find all hotels by Best Western in Horsell

"The hotel staff who we came into contact with were exceptionally helpful, friendly and humorous. In particular, the member of staff on reception and the restaurant waiter should be mentioned for their excellent customer service."

"Wonderful location, right on the high street and close to two tube stations. The people who work here are lovely, so helpful and friendly."

"Bed was large and comfortable, room did not have AC and was very hot, managed to turn off radiator and open window so all good. Bathroom needs updating, breakfast was good and fresh, well situated in the town centre with adequate parking."

"Lovely stay, hotel was clean and staff were very helpful as I had a few things I needed help with throughout my stay. Particularly Sandeep and Sulaiman as they went the extra mile when I asked for help which I appreciate. Excellent customer service from these two. "