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Holiday Inn London - West, an IHG Hotel

4.0 star property
Eco-certified London hotel in Acton with a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Point of interest
Cafe
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available
The price is AED 317
AED 404 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Restaurant
Air conditioning
Gym
8.4 out of 10, Very Good, (967)
The price is AED 324
AED 389 total
includes taxes & fees
5 Jan - 6 January 2025
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About the neighborhood

Map
4 Portal Way, London, England, W3 6RT

What's nearby

  • Westfield London Shopping Centre - 7 min drive
  • OVO Arena Wembley - 8 min drive
  • Wembley Stadium - 9 min drive
  • Marble Arch - 11 min drive
  • Oxford Street - 12 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kamil Bakery - ‬12 min walk
  • ‪Stones Fish & Chips - ‬6 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Cafe Bleu - ‬5 min walk

About this property

Holiday Inn London - West, an IHG Hotel

Upscale eco-certified hotel near Westfield London Shopping Centre
Located close to Wembley Stadium and London Designer Outlet, Holiday Inn London - West, an IHG Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, free newspapers, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 225 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant
  • Starbucks
  • Bar

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (248 square feet)
  • Meeting rooms - 7

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

Is Holiday Inn London - West, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - West, an IHG Hotel?

Self parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn London - West, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn London - West, an IHG Hotel located?

Located in Acton, this eco-certified hotel is 2.7 mi (4.3 km) from Westfield London Shopping Centre and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Wembley Stadium are also within 6 mi (10 km). North Acton Underground Station is only a 4-minute walk and Acton Main Line Station is 8 minutes.

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1005 reviews" "
Rating 8 - Good. 408 out of 1005 reviews" "
Rating 6 - Okay. 109 out of 1005 reviews" "
Rating 4 - Poor. 43 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike, Rugby

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful reception, great breakfast let down by poor bar service in the evening!
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Carolina H

Disliked: Cleanliness, staff & service, property conditions & facilities
The main issue is the cleanliness of the room especially the bathroom . It feels like the sheets was mot change it smells. Customer service is terrible
Stayed 4 nights in Nov 2024

10/10 Excellent

Amreek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about 2 minutes walk from North Acton metro station so incredibly convenient. There are a number of take away establishments en route so it is very convenient. The property itself looks new and the room was pristine and spacious. The staff were warm and friendly and the facilities were excellent. This is the nicest budget hotel I've stayed in London, which is generally so over priced. I would highly recommend this to anyone staying in London.
Stayed 1 night in Nov 2024

2/10 Terrible

Ramesh

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room service is not good as expected . The bathroom is logged with water after every use and even overflows in to the main living room. Please look in to it Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!! Great clean room. But the surrounding area of the hotel had trash around it. A bit off putting. However, other than that everything else was great!
Stayed 15 nights in Oct 2024

6/10 Okay

Haider

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Small walk to nearby tube station.
Stayed 2 nights in Oct 2024

4/10 Poor

Volha

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get the room or the services we paid for!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Romano Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Davesing

Liked: Cleanliness, staff & service, property conditions & facilities
Great service would definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great time in london
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Traveled with family
Liked: Amenities
Clean hotel , comfortable beds . Polite helpful staff. Location a bit awkward. Tube station a bit of a walk and it took a while to get a cab to collect us . We were surprised that no drinking water was provided in the room , there was a kettle though.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend away
Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.
Stayed 1 night in Sep 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Standard 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

peter mcphail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Arcelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024