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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London West

Bar (on property)
View from room
Exterior
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
The price is AED 349
AED 419 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
1 Shortlands, Hammersmith, London, England, W6 8DR

What's nearby

  • Eventim Apollo - 6 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Kensington Gardens - 6 min drive
  • Hyde Park - 6 min drive
  • Buckingham Palace - 11 min drive

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Upscale hotel near Eventim Apollo
Located close to Westfield London Shopping Centre and Kensington Gardens, Novotel London West provides a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • ATM/banking services, a front-desk safe, and 40 meeting rooms
  • Concierge services, multilingual staff, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 36 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Artisan
  • Aroma

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (53745 square feet of space)
  • Coworking space
  • Meeting rooms - 40

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel London West?

Self parking is available for GBP 36 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 40.00 (subject to availability).

What time is check-out at Novotel London West?

Check-out is at noon. Late check-out is available for GBP 40.00 (subject to availability).

Where is Novotel London West located?

Located in Hammersmith and Fulham, this hotel is 0.3 mi (0.5 km) from Eventim Apollo and within 3 mi (5 km) of Westfield London Shopping Centre and Kensington Gardens. Hyde Park and Harrods are also within 3 mi (5 km). Hammersmith Station is 7 minutes by foot and Barons Court Underground Station is 7 minutes.

Novotel London West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1008 reviews" "
Rating 8 - Good. 292 out of 1008 reviews" "
Rating 6 - Okay. 154 out of 1008 reviews" "
Rating 4 - Poor. 80 out of 1008 reviews" "
Rating 2 - Terrible. 48 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Liza

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel, staff and location, especially for the price we paid. I will definitely use again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to transportation but quiet
Stayed 3 nights in Dec 2024

6/10 Okay

Rhian

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel rooms are very dated. In need of a refurbishment. We didn’t have any socket power in our room so couldn’t even charge our phones.
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kristin Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Less than five minute walk to Hammersmith tube/bus station. Plenty of dining options also within 5-10 minute walk. Clean and fun place to stay.
Stayed 7 nights in Dec 2024

8/10 Good

Ramzi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
NA
Stayed 4 nights in Dec 2024

8/10 Good

Milutin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Staff was friendly and helpful. Would have liked for the water to be replenished every day like mentioned but two nights we arrived without the room being made or water restocked. Also forgot a small bag with baby essentials and was never notified about it. Only found out when we arrived to our next destination.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in this hotel. Will be my first choice when next I'm visiting London. Very accessible to trains and buses. Not to far from city center.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend made even better by the accommodation. Will use again when we visit London in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas Emmanuel, Harwich

Stayed 3 nights in Nov 2024

8/10 Good

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the bar area and staff very helpful excellent breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Comfortable and very clean. Short walk to underground.
Stayed 1 night in Dec 2024

4/10 Poor

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with partner
The one night stay at the hotel was good. However, the single price/charge for breakfast - whether for coffee and toast or the full works - was not goid
Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Property and room was excellent as were the staff
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you needed was at hand Nicely decorated for Christmas The room was clean & comfortable. Staff were very polite & helpful. Would recommend highly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but we just got unlucky with noisy neighbours after a long haul flight…small space for four of us
Stayed 3 nights in Nov 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For what appears to be a modern hotel, furniture is lacking. The mattress is not firm. There’s a stain on the carpet. The blackout curtains have tiny holes here & there. The bed is so close to the wall that I have to walk sideways & hit my head when getting up. Other areas of the room are clean over all. When I stay outside of my home, I expect to have equal to or better than what I have at home. I don’t have tears in my curtains & stains on the carpet. Our room is #9025 and apparently queen executive rooms are on this floor. It’s the highest and therefore you see the city scape very well. I couldn’t get the wifi to work. Pros are : slippers & robes. Bathroom is very updated which leaves me to question why the rest of the room has details not up to par. 4 pillows on the bed. A few snacks. 2 waters, 1 beer and a can of coke in the fridge complimentary. The staff is friendly & we tipped housekeeping daily We were allowed an early check in due to an overnight flight. (11 am) Location - roughly 4 miles from the theater district. Close enough to the train station if you chose to walk & don’t have mobility issues. *Housekeeping knocked and at the same time opened our room to which I yelled. That’s severely unacceptable. Personally, I wouldn’t stay again. There’s so many hotels to choose from in London. The hotel over all seems very clean and well kept. I scratch my head concerning these details. Reception wouldn’t address our concerns.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alynna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for families. Very family orientated. Great atmosphere. Sweet cart was a big hit with our kids. Breakfasts were fantastic. Train station a 5 minute walk away. Fresh water in room every day.
Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was great, staff friendly and rooms had comfortable beds, perfect for short stay in London.
Stayed 1 night in Nov 2024

10/10 Excellent

Kiil

Stayed 1 night in Nov 2024