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"This hotel so far has the best staff I’ve ever seen. Everyone so friendly. They had the shuttle ready for us when we needed to go to the train station. Overall it was an experience. "

"Even the hotel is 2 star hotel the cleanliness is really great. "

"We are so happy to have stayed here during our trip to Japan. Our room had traditional Japanese style qualities and the private onsen was amazing. We had a beautiful view of the lake, everything was clean, wonderful service, and delicious fresh food all included in our stay. It was a truly relaxing and luxurious experience. We hope to stay here again!"

"Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something."

"We really liked the experience we received here! It is tucked away in the far parts of Kyoto, so I would recommend going here if you’d like to experience a disconnect from the hustle of tourist activities while still experiencing Japanese culture. The staff were incredible friendly, facilities and rooms were very clean!"

"Loved the area around it. No elevator, so please know this before booking"

"I could not recommend this hotel enough if you intend to stay in the Hikone area. The hotel itself is surprisingly luxurious with great amenities and service. It's right outside of the Hikone castle area and you can get a great view of the castle and the surrounding areas basically at all times. It's also right near the Yumek"

"Excellent amenities and services in a fantastic location with helpful, friendly staff."

"This property is fairly new, very clean. My room, was small but very efficient. Nice breakfast. Thank you"