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"the staff were so professional and friendly to our group (from another country). Very easy to approach staff though we were not Japanese speaking. The ryokan itself was very clean. Great views. Lots of amenities for self care. "

"Clean, spacious room and friendly staff. A little noisy given proximity to rail lines and highway but otherwise a good value stay. "

"Outstanding kaiseki dinner. Wagyu beef two ways. "

"The staff was great. Close to the station and a convent store haft a block away. The room size was also on the bigger size. "

"Location: 5 mins from the station so an easy walk. Staff: they were friendly and helpful. Hotel: standard Toyoko inn so clean, and has everything you need for a nice stay including breakfast which has a nice variety so you’ll find something you like. Room: typical style for this chain hotel. Clean, fresh, with bathroom and shower unit. These rooms are the typical size which is fine.bed was comfortable. Food etc was all about 5 mins away. Plenty around the train station for people to enjoy. Hikone castle was an easy 15 ish minute walk away. The view at the castle was simply breathtaking as it looks out over the city but also Lake Biwa and it was a beautiful day so the view was amazing and it’s HIGHLY worth the visit just for the view. Castle and grounds will look amazing soon coming into spring as they have a plum orchard as well as cherry blossoms. Highly recommend the hotel and Hikone."

"Brilliant,great service. Would love vegetarian buffet option for dinner rgough"

"This place was cool, and had an emphasis on Americanism, with President roooms including a JFK room. It was really nice to experience! We noticed lot of school kids stayed in the hotel, probably for the American historical context, or that it was just right by one of the main train stops. Either way, the people in this area are all so nice and friendly, way more thab the big city of Tokyo. Genuinely enjoyed our stay around this place, and there's a ton of food options nearby, including a giant mall. The room we stayed in was pretty big, and the hotel staff are very helpful! Definitely reccomend staying here to explore the area, and to go visit Otsu and Koka Ninja House which isnt far from this hotel."

"The location is perfect. Only a two minute walk from the station, completely covered overhead. A plaza is right across from the station. The room is spacious and quiet. Staff is professional and efficient. It was a wonderful stay."

"We had room with great view of Lake Biwa."