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"Such lovely staff! I really enjoyed that the hotel was right in the heart of the old quarter- very hectic and exciting!"

"Staff was incredible. "

"Top notch area staff quick with customer service. Gym is big and you can even shower in private bathroom if you are traveling later after check out. A night bus as I did. Rooftop bar with pool beautiful and also staff great good food. "

"Solaria Hotel has service that I never saw before even in the most expensive hotels. When we arrived I very casually mentioned to DAVID that we were in Vietnam to celebrate our wedding anniversary. The next day at breakfast they were waiting for us with a dessert with "Happy Anniversary" on it. Team was always giving us tips & tricks, making sure everything was fine, etc. SUSAN and GRACE as well as TRAN were some of the most helpful although everyone was nice. When we left today they came to bring us to the bus that picked us up. Apart from service, rooms are very clean and nicely decorated, big and comfortable beds, excellent free breakfast with buffet made-to-order selections and... A great location, 60 feet away from the Hoan Kiem Lake. "

"Hotel is beside a mall with lots of high end pastries and food. "

"The staff was 5 star plus. They make surr your stay eith them leaves you wanting to vome back. "

"The hotel was great but the staff was amazing! So helpful; even when my son had lost his contact case one is the girls in the front desk asked someone from her family about o bring an extra contact case she had. Now that is going to way above and beyond, the entire staff is as similar. We were just blown away by the service we received l. I give this place 10 stars "

"Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team "

"Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!! "