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"The staff was extremely friendly and helpful."

"Excellent property. Safe location. Convenient check in and check out."

"Everything was great- excellent guest services, super comfy bed, interior was great! I’ll be back!"

"Hotel was very nice. Convenient to shopping and dining. "

"Great hotel. Everyone was very friendly. Beautiful place"

"Great location! Great lake view! Rooms are clean, roomy😀, and beds are very comfortable!"

"It was great staying in this hotel. The door for going outside on the 17th floor wasn't open during pur stay."

"Really spacious room. Loved having a yoga mat and weights there "

"My family and I enjoyed this hotel. The location was good, it felt like a mostly safe area (though we were approached a couple of times by people asking for money while standing out front). Valet parking at the hotel is pricey (expected in downtown Chicago), but we parked in a garage around the corner for less ($53). The happy hour was nice- limited snacks, but the complimentary drinks, 2 per evening, were appreciated! And the breakfast offerings were pretty good, but get there early! I believe it runs 6:30am-9:30am, but after 7:30-8, it gets pretty busy. The coffee was just ok, so I went to the Starbucks next door for my morning coffee fixes. My son enjoyed the pool, but it gets pretty crowded later in the evening (closes at 10pm). Plenty of elevators, never had to wait long. And the desk staff, along with the food staff, were great! Would definitely stay here again."