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"The hotel’s highlight is its onsen, especially the one on the 5th floor! The overall service is good, there is live music, free snacks and ice cream in the lobby area. The ground floor bar is nice too. Given the remoteness of the area, an on site gym would have been good. The buffet dinner wasn’t too bad but it felt like quantity over quality. "

"Beautiful hotel and amazing onsen"

"Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)"

"Great view! Was great place to stay while visiting Kawaguchiko to see Mt Fuji. Close to train station and hence to nearby tourist spots. Public bath wasn't hot enough, but still warm and had the mountain view which was nice. Would love to stay again!"

"Really enjoy the onsen! Staff was very friendly!"

"Wonderful property, very relaxing "

"Amazing views of mount fuji! Only recommendation is to make dinner reservations in advance since there is not food available if you don’t have a reservation and there is nothing near the hotel."

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"Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!"