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"The service is outstanding! Every service man/woman was well trained and attentive to our needs including the ones in the lobby and the ones in the lounge. We arrived early in the morning and we had to wait in the lounge before we can check in to our room. They served us tea at a table with a beautiful window view. Also, our room was ready in no time. This hotel has demonstrated an outstanding customer service throughout the 4 nights of our stay. We will definitely return again. "

"Not much to said, great place to stay!"

"The staff was exceptional. The front desk stored our luggage two days prior to check-in and our luggage was in our room upon our arrival. The lounge area was very nice as we were able to utilize it after we checked out, as we had a late flight departure. Upon checking out, front desk staff noticed we hadn't used two of our breakfast coupons and re-issed coupons that could be used towards lunch/ dinner for our final day. They were very helpful in calling taxis and helping my husband, who is handicapped. The room was very clean and comfortable. There were ample outlets to charge our electronics. We enjoyed our stay. "

"Perfect"

"My Taiwan didn’t start off too hot. First the landing was delayed then I got into with immigration. I was staying at the hotel because of a long layover, maybe the airport should build an onsite hotel so layovers wouldn’t have to deal with immigration. After a few rude taxi drivers and airport security guards I had it with Taiwan, I wouldn’t want to come here for tourism with everyone being so rude. I got to the hotel after midnight then she was there, receptionist “Beny” she was so nice and so sweet. Her English was almost perfect. She didn’t know the struggles I went through at the airport but her nice demeanor was a breath of fresh air. Thank you Beny, I wish I could’ve met more people like you in Taiwan."

"nice for every things"

"The staff at this hotel is fantastic. They were incredibly helpful and eager to assist us. "

"Really like to stay at this hotel. Very nice staff. Will stay at this hotel again when we come back to Taiwan."

"Good"