Hotels with a Pool in Guatemala Department

"An Experience That Started with Challenges but Ended with Outstanding Customer Service During my recent stay at Barceló Guatemala City, I faced some difficulties while trying to extend my reservation and avoid changing rooms. Initially, the experience was not what I expected, as I encountered communication barriers and a lack of clarity regarding the available options. However, I want to acknowledge that the hotel responded positively. After I shared my concerns, the team demonstrated...

"Short drive from and to the airport, the staff is amazing, rooms are well kept "

"Un hotel muy bonito, con centro comercial en la planta baja, muy limpio la comida riquísima."

"I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around"

"The traffic sucks to get to this place. 5 trips around the blocks because the GPS would have us make a turn then give us 4 or 5 more turns to make. If we hadn't had reservations we wouldn't have stayed there. Very nice once we got there. Receptionist was fantastic. The only reason I have it 4 starts is because of the difficulty of getting the."

"Service is great and rooms are beautful. The rooms on the 9th executive floor only have a single door between them so noise is easily heard through the door. Hot tub was very dirty the second day we were there but overall a very nice hotel. "

"By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb. "

"No me gustó la comida"