Resorts & Hotels with Spas in Guatemala Department from AED 298

"An Experience That Started with Challenges but Ended with Outstanding Customer Service During my recent stay at Barceló Guatemala City, I faced some difficulties while trying to extend my reservation and avoid changing rooms. Initially, the experience was not what I expected, as I encountered communication barriers and a lack of clarity regarding the available options. However, I want to acknowledge that the hotel responded positively. After I shared my concerns, the team demonstrated...

"Service is great and rooms are beautful. The rooms on the 9th executive floor only have a single door between them so noise is easily heard through the door. Hot tub was very dirty the second day we were there but overall a very nice hotel. "

"Great hotel"

"I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around"

"Very cute place with good food and comfortable accommodations. The taxi service from the airport made things very easy for me!"

"Amazing hotel ! I wish I could give them 10 starts instead of 5. Great service, excellent location."

"Wonderful stay… The Hotel Staff is courteous and professional. Great experience. Home away from Home."

"The traffic sucks to get to this place. 5 trips around the blocks because the GPS would have us make a turn then give us 4 or 5 more turns to make. If we hadn't had reservations we wouldn't have stayed there. Very nice once we got there. Receptionist was fantastic. The only reason I have it 4 starts is because of the difficulty of getting the."