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Hotel Casa Veranda

3.5 star property
Hotel with a 24-hour fitness center, steps from Avenida La Reforma

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Exterior
Lobby
Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
The current price is AED 322
AED 392 total
includes taxes & fees
1 Apr - 2 Apr

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Junior Suites, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Master Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Master Suite 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Avenida La Reforma - 2 min walk - 0.2 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 14 min walk - 1.2 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 7 min drive - 7.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel Casa Veranda provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. Treat yourself to a sports massage or other spa services. The on-site international cuisine restaurant, La Pergola, offers breakfast, lunch, dinner, and light fare. In addition to a 24-hour business center and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • An elevator, smoke-free premises, and free newspapers
  • A gift shop, a banquet hall, and luggage storage
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Languages

English, Spanish

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includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Spa

  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Is Hotel Casa Veranda pet-friendly?

Yes, Hotel Casa Veranda allows dogs (limit 1 total) with a maximum weight of up to 23 lbs per pet. There's a fee of USD 55 per pet, per night.

How much does it cost to stay at Hotel Casa Veranda?

As of 25 March 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on 1 April 2025 start from $106.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Veranda?

Limited spots are available.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 55.00 (subject to availability).

What time is check-out at Hotel Casa Veranda?

Check-out is at 1 PM. Late check-out is available for USD 35.6 (subject to availability).

Does Hotel Casa Veranda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM–midnight on request. A fee of USD 16 per person applies.

Where is Hotel Casa Veranda located?

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older Hotel. Enjoyed my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Feb 2025

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Diego Chivalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Hotel staff is friendly and very helpful!
Stayed 1 night in Feb 2025

8/10 Good

ELVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..
Stayed 1 night in Feb 2025

6/10 Okay

Andre

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean near restaurants and shopping centers
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location
Stayed 1 night in Aug 2024

8/10 Good

Laura

They are amazing here just make sure you take a picture of your out going laundry. I really think they are very nice . Monica is excellent cleaning the room very nice house keepers always friendly
Stayed 14 nights in Jan 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy to walk to many restaurants in the area. Easy to get an uber or taxy, and most of all the staff. Very very friendly staff. Laundry service, and ATM services inside the hotel area, also a breakfast buffet and a restaurant that has many food options within the hotel and a bar. The room has a separate living room with a kitchen. I always have a great experience. This would be my third long stay while visiting Guatemala 🇬🇹 ❤️
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Very nice staff.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the suite
Stayed 1 night in Dec 2024

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
there were cockroach in our room
Stayed 3 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Inaida

food pool wifi is clean service so good
Stayed 1 night in Oct 2024

10/10 Excellent

Noel H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very complicated (narrow) other than that the stay was pleasant,
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, staff is very friendly
Stayed 8 nights in Aug 2024

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service
Property is not new and is reflected in the conditions of room and common areas. Restaurant is being refurbished.
Stayed 2 nights in Dec 2024

6/10 Okay

Laura McLean

Liked: Cleanliness, amenities
It is a nice property but it seems something always doesn’t work? Sometimes fridge, coffee pot now the phone doesn’t work Have noticed staff and management has improved over the last month. With the rates the hotel is good . I’m sure you will enjoy the hotel and central location
Stayed 5 nights in Jan 2025

10/10 Excellent

LUIS EDUARDO

Liked: Cleanliness
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel safe, clean, big, comfortable my wife and I enjoyed it very much
Stayed 1 night in Oct 2024

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Aug 2024