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"House keeper Ms. Liu Shui Ru did excellent job keeping the room clean and organized for my entire week stay. Transportation is very convenient. Two subway lines near hotel: Line #5 and #8 connecting to many different Lines which bring you to anywhere you want in few mins. Walking distance to Forbidden City, TianMen Square, as well as several national parks. One or two min walking distance is the luxury shopping street, beautiful night view and extremely safe. Traditional Chinse breakfast. Typical western breakfast is also available. Recommend to include breakfast when reserve the hotel room, which is much cheaper. During my entire stay, I requested taxi service several times as I did not have local APP. A young gentleman was very kind in helping me, but another guy (a little bit older) was not, which almost caused some quarrel, as some guests were rude and impatient. This could be avoid by first come first serve. Additionally, clear instruction should be given, for instance, the # given to guest, is it taxi # or hotel phone#. Overall, very high value with the price payed. I stayed this hotel several times in the past. "

"Great rooms with an excellent service "

"Excellent staff. Great facility, but the attention to detail during construction was poor. Overall an exceptional value. "

"I love this hotel for the convience to public transport, nanjing road shopping, and the shanghai museum. I also like that the staff tries to help you in all sorts of weird circumstances from tooth caps falling off and friends without visas. Thanks especially to Jackie at reception."

"Great location and friendly staff and fantastic facility! "

"Had a great time staying at Conrad during my trip in Shanghai! Front desk staff Cara who helped me with check-in was so friendly, enthusiastic, and helpful. Cara also upgraded my parents room and my room from king deluxe to king executive room on a high floor with amazing view! Awesome staff with amazing service!! Also Conrad Shanghai for sure has the most convenient location! Its so easy to get around and it's close to all the popular tourist spots! Rooms were spacious and clean. Food at breakfast buffet was excellent with so many options from different cuisines. Would definitely book Conrad again next time I come to Shanghai!! "

"Always pleasant staying in this hotel. Full service! Great location! Right on the ocean. Beautiful view. "

"Everything is great in the hotel, easy access to mall, train, foods, staffs are great! Helpful, professional, Well Done! Will stay again in this hotel from my next trip if I happen to come to Beijing again."

"This Crowe Plaza on Nanjing road is arguably the most convenient location you can stay for the first time visiting Shanghai. My room was clean, staffs were friendly. "